Northwest Dodge Chrysler Jeep Ram / Klein, Texas

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 19616 Northwest Freeway, Klein

Postal code: 77065

Phone: (832) 912-2500

We can fix anything!

In business for over 25 years. Complete collision repair all makes & Models. We can fix anything! Insurance Claims Welcome. Foreign & Domestic. All repairs guaranteed. Thousands of satisfied customers. Hours M-F 9-5pm

Reviews:

Its a shame there isn`t a zero star rating!

Northwest Dodge`s sales force will say ANYTHING necessary to sell a car. In my case, they misrepresented the transferability of the powertrain warranty - not just the salesman, but the sales manager and even the finance guy. Then, to keep me from canceling the sale during the 3-day period, they continued the deceit with outright fraud. Do not believe anything they say, and even doubt anything they write on a "We O... view morewe" because they`ll line-through it while you`re doing the finance paperwork and "Surprise!" when you get home. Only after I was stuck with the car did their attitude change to one of belligerence. Even months later they were willing to continue to feed me B.S. in order to cover over their fraud. It was only after pushing the issue was their fraud revealed. This attitude goes all the way to the top. Once a family owned operation, its now owned by a bunch of investors who are only concerned with fleecing customers. Oh.. and the car.. the 120-point `Certified Pre-Own` was a damn rental car in its previous life (a fact they failed to disclose) and is falling apart. I filed a complaint with Dodge.. they did nothing. A true testament to Dodge quality.

russell_dickerson / 6/21/2009