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Bergman`s Paint & Body / Farmers Branch, Texas

Rating: ★★★★★
Automobile Body Repairing & Painting
Address: 2310 Havenhurst St, Farmers-Branch
Postal code: 75234
Phone: (972) 333-8002

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Automobile Body Repairing & Painting
Open hours:
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These folks go above and beyon...
These folks go above and beyond! This is actually a very belated review, and I wish I`d done it sooner. My GF`s car broke down a couple of years ago on 75, and since I was afraid of being ripped off by someone, I called the only recommendation I had ever acquired from a coworker for automotive work: Bergman?s. My coworker had recommended the shop to me after they went to bat for her against her insurance company that... view more was trying to gouge her after an accident. When I called them, they listened to my plight and told me what I should have already known; that Bergman`s is not a mechanic`s shop, rather, they handle paint and body. They did offer, however, to take a look at it with the full disclaimer that it would just be a favor to help point me in the correct direction and avoid being ripped off. I paid to have the car towed to them, and after an hour, the three of them had been able to resolve my issue! Because of the snow, my GF had checked her coolant levels upon the advice of a coworker. The problem is, she didn`t check the overflow, she checked the radiator, which created an air bubble. Bergman`s not only managed to identify this, they resolved it by burping the radiator. They also checked all of her fluids and gave the car a wash! Never in my life have I experienced such amazing customer service from a shop that had nothing to gain by it, and didn`t even charge us a dime. I was only out the cost of towing, much less than I had anticipated given the frightful "radiator issues" I felt I was up against. If I ever need autobody services, this is the place I will go. It`s hard to find such an honest and respectable company.
rmstaley / 10/31/2011

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