Ramirez Auto Sales / Avalon, Texas

Rating: ★

New Car Dealers

Address: 1205 S Kaufman St, Avalon

Postal code: 75119

Phone: (972) 875-8519

New Car Dealers

No info

I bought a car from these guys back on 10/4/2010, and the transaction went ok, and they took my old car in trade. Ok, so far. But, the after-sale aspect of their service is where they really fail, and do so miserably. I still haven`t gotten my title nor my plates, and the man in charge speaks little English. I`ve been instructed to go back to get plates only to be recieving a 30-day temporary title...twice. It... view more is now the middle of December, 12/13/2010, to be exact, and I still don`t have my plates, nor do I know where they are. The owner has told me 2 different things: one was that the title was in my name but my name was misspelled, which would take a couple of days to fix. Then, when my first 30-day title was due to expire, he mentioned something about the title of the car being in Austin, Texas. I`ve been instructed by the owner to do many things, from meeting him at his office to meeting him in a Walmart parking lot, to get my temporary plates. In every single case, the owner was more than an hour late, if he even showed up at all. The worst part was on the day before Thanksgiving, instead of preparing for the holiday, I had to drive around, with an expired 30-day tag, mind you, nearly 50 total miles, spanning over 4 hours, to finally meet with the owner to get my temporary tags. Still no plates, nor a call regarding their whereabouts. If you want a quick transaction for a decent used car, these guys are ok. If you like being given the run-around by a company with very few English-speaking employees who don`t know squat about your title or other post-purchase related details, then by all means, purchase a car from these guys. Otherwise, steer clear....very, very, very clear. Here`s to having to hire an attorney to get my legally-purchased used car`s tags and plates.

ericeddy02 / 12/14/2010

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