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Universal Kia Rivergate Location / Madison, Tennessee

Rating: ★★★★★
New Car Dealers
Address: 1536 Gallatin Pike N, Madison
Postal code: 37115
Phone: (800) 821-2503

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

New Car Dealers
Open hours:
No info


Raymond M. / 12/3/2013

I really enjoyed getting my car there. Tim was so nice. He was VERY confident that he could get me my car even with my financial challenges. He didn`t try to "make" me buy a car. He told me about the car an answered all my questions. He talked to me on line before I came in. I later found out he was in a class but was still helping me. I had gone to the Rivergate Kia last year. I have never met a group like them. The... view morey were so unfriendly and unhelpful. I was just looking and we checked to see what I could afford. He pulled my credit came back and said they couldn`t help me and just walked off and left me sitting there. I knew I had credit challenges. He made me feel even worse. I was so upset I just started crying. I would NEVER, EVER recomend them. I would Rivergate in a heartbeat.Thank you again. Just by helping me you have given back a lot of confidence I had lost. I feel so good. Tim was just AWESOME. JUST AWESOME. I am recomending him to all of my friends... Thanks again
Cindy K. / 11/26/2013

We where contacted right after me visiting their website. Fast and friendly staff that are willing to work with you to get your vehicle. I got the Jeep I wanted and it didn`t take all day.
Patricia D. / 11/20/2013

just like getting ripped off on the price of the car,I was charged over $100. for 2 filters that cost $20.00 each anywhere else, I was also charged for a tire rotation, all this brought the total of a simple oil change to $200. I will never be back to this dealership for anything and I`m tempted to take out an add in the paper warning everybody about the shady deals and just how your dealership is, and how I got scre... view morewed into paying double for the car I bought from you
Rick M. / 11/13/2013

Overall excellent, other than waiting for 2 hours for detailing and there was a lot missed but it`s ok. Tim is an exceptional salesman, one thing I would recommend is when a customer asks about the price of a vehicle the response shouldn`t be "I don`t know", but let me go find out. Not going to rate just on that though. Great experience and look forward to purchasing another vehicle from rivergate Kia in the future. ... view more
Chris H. / 11/12/2013

Virgil was very helpful and very friendly
Thomas C. / 11/8/2013

Salesman was very polite and courteous, very helpful, and the finance personell was very helpful also.
Robert H. / 10/32/2013

Wonderful helped more than any other one i had been to
Leanna C. / 10/10/2013

I had a good experience but I think I`m paying WAY TOO Much for that car; once I got home and was able to read over all the paperwork and dicect the numbers. All I could say was WOW,WOW, WOW.
Debra D. / 9/27/2013

Excellent, Mr Timothy Norwood was outstanding, very pleasent experience, and would recommend Rivergate Kia to anyone who needs a new vehicle
Tamara S. / 9/21/2013

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