Transmission World / Concord, Tennessee

Rating: ★★★★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission Parts

Address: 113 Walker Springs Rd, Concord

Postal code: 37923

Phone: (865) 670-9797

Auto Transmission Parts, Automobile Parts & Supplies, Auto Repair & Service, Auto Transmission

amex, discover, master card, visa

24 Hours 7 Days A Week Emergency Service

I will always go to Transmission World! Over the past few years I have had them rebuild the transmission on my ford ranger, put brakes and rotors on my wife`s audi, do my mom`s clutch in her honda, and fix the ABS light problem my neighbor was having with his lexus. Every time I have come to them, I have been treated fairly. Jim always makes sure I know what`s going on every step of the way, and I know his mechani... view morecs know exactly what they`re doing. Even my neighbor recommends them now.

TillyB887 / 5/16/2012

They replaced my manual transmission. Returned because third gear was whining. There ads say you get a free rental with internal work, asked what the chance was of getting one and was told ""slim to none"". Had to pay for rental. Got the truck back and first, third gear now grind when engaging into, third and reverse like to jump out of gear, fourth and fifth make terrible noise when you are running at low RPM`s,... view more third and reverse like to jump out of gear and reverse screams when going backwards. Took it back for a third time went for a ride with a tech and they said bring it back on a Saturday and they would replace the fluid with a heavier weight fluid. Also, quoted 800-1100 on the phone, then it went to 1100-1400 when I called and the final price was 2300. Could have bought the same transmission at Advance for 1150. Never went back and I recommend that you don`t go either.

One73 911 / 4/24/2012

my name is Patrick Kennedy I have been a customer of Transmission World since 2009... everytime I have ever needed work on car (which is a 2004 PT Cruiser) Jim was always there to help.... even after hours .... I have never been turned away from there .... I am a Courier for Express Courier based out of Alcoa,TN. I drive about 140,000 a year .... I first time I needed the help of Transmission World was when my c... view morear reached 175,000 miles .... my Transmission was showing signs it was about to go out, so I stopped at Rice Chrysler on Alcoa highway .... they wanted a large sum money all up front , just to repair it .... Well I left there and driving home was when it gave up the ghost .... I walked home , called some friends , they didn`t know anyone that fixes transmissions..... I looked in the phone book and called ....Transmission World .... Jim towed the car into shop within an hour .... the next day he gave me an estimate ..... well his estimate was low : (because more damage had been done to the transmission by me driving it home from Rice) ...... So it needed a complete re-build .... now because of my job I needed my car to work in the long haul ... so I said yes, please fix it right and completely ..... I drive 140,000 miles a year .... and it won`t last if it is not done completely right ..... Jim assured me it will be done correctly and completely .... well folks.... Jim stood behind his word ..... for today I have 460,000 miles on the car and the transmission is still going strong ..... and Jim also does engine work as well ...for at about 320,000 miles my timing belt broke on the way to Nashville .... and anyone knows your engine will be damaged at highway speeds when your timing belt breaks ....Transmission World and Jim fixed my car again .... it does not smoke .... it runs great .... I would have not made it as far in miles without Jim`s help ..... and believe me I will always go there as long as Jim is there .... NO company out there has a 100% satisfaction rating ..... and I would not trust a place that does .... but Jim and Transmission World try to have a high rating in customer satisfaction .... and they strive to do every job right ..... I will always tell people go see Jim at Transmission World .... I even carry extra Transmission World business cards to give out .... THANK YOU JIM FOR ALL YOUR HELP.....

Sandpaperman / 3/14/2012

Old manager was good/honest. JIM is a con artist!!!!Took my car there to have transmission done (just starting to need changed). NEVER had a problem with my car until I took it to JIM & the mechanics there! Didn`t get my car back when they said. When I finally got it back, it broke down 1 hr later & had to miss work. Had to have it towed back. They found the problem...it was their mistake with a part. They shouldn`t ... view morehave been around water pump but yet, they broke a bolt off in it & a piece of water pump off! I know my car inside & out & had NO leaks or issues. DON`T GO THERE UNLESS YOU PLAN ON GETTING SCREWED!!!!!!

gators00 / 3/6/2012

Since moving to Knoxville about a year and a half ago I have been consistently disappointed with automotive repair service. This was different. The manager was professional and knowledgeable. They fixed the transmission in my 03 Dodge truck for a fair price and had it done in 2 days. I appreciated the loaner car.

BlakeTN / 9/29/2011

They fixed my car in three days after another shop had it for 2 whole weeks without figuring out the problem. I`m so glad I towed it in to Transmission World. I could tell on the phone that this guy really knew his stuff, so I decided to take try them since the other guys couldn`t get their act together. What a difference! These guys were very straight up with me, and let me know what was going on throughout the ... view morewhole process. Even more important, my car actually works like it`s supposed to now. Good job. I will definitely come back here if any other problems pop up.

Tam462 / 9/18/2011

Thanks to Jim Ray and the folks at Transmission World my daughter`s 2003 Jetta is running better than it ever has.

We were in Knoxville from Cincinnati for my son`s wedding when her car broke down. Jim agreed to check it out on a Sunday when he was there catching up.

He fixed it quickly and correctly which made a difficult situation a little easier

tpd7777 / 8/31/2011

these guys just finished my dodge neon. it works great, but what i was really impressed with was the service. everyone was really courteous and paid attention to every little detail. this was the first shop i have ever been to where my car was fixed right the first time. i am keeping my neon until it dies completely (which i hope won`t be for many more years) and i will definitely be back for any other work i nee... view mored to have done on it.

Stratsjer / 8/11/2011

Really good job on my truck. They towed it in after hours, and got me a rental car so I didn`t have to take any time off of work. It was ready earlier than when they originally told me, and they stayed to let me pick it up after work one night. Very nice people.

BayersP / 7/14/2011

My husband`s Pontiac was acting up, and I wanted to bring it in to a shop to get it fixed before it got any worse. I called and talked to the manager at Transmission World and he told me that he could have it in and out in two days. I was a little bit skeptical that it would actually be done by then, but he said I could have a rental car while I was getting it fixed, so I decided it would be okay either way. I was... view more so surprised when I got a phone call telling me that it was done on schedule! It`s been my experience in the past with other shops that it always takes twice as long as you thought it would. How nice that there`s a shop in town that actually does what it says it will! And when I got my car back, it worked right the first time, I didn`t have to take it back to get it re-fixed. The mechanics really know what they`re doing, and my husband appreciates the good job they did on his car. He hasn`t had any problems with it, and I know that the next time we need a service or some maintenance done on either one of our vehicles we will be bringing it to this shop.

AndillFamily / 7/10/2011

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