Ted Russell Nissan / Concord Farragut, Tennessee

Rating: ★

25 years in Business

New Car Dealers, Used Car Dealers

Address: 8565 Kingston Pike, Concord-Farragut

Postal code: 37919

Phone: (865) 694-7149

? Tuned into you! Precision Tune Auto Care has 380 locations in 7 countries.

Precision Tune Auto Care is the fast, convenient & affordable solution to all your car repair & routine vehicle maintenance needs. Our certified technicians will help you keep your vehicle safe & reliable on the road. And with our 12 month/12,000 mile nationwide warranty, we stand behind our work. For 30+ years, we have always been experts under the hood & under the car, from tune-ups to scheduled maintenance to repairs that keep your car safe & reliable. We are not the dealership, but we offer the same level of expertise without the inflated price & with much more convenience. We are not the corner garage, but we offer personal service like the local garage, with the benefit of more access to the right equipment & training & backed by a national chain. We are the professional alternative that is also convenient, with same day service

Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Services/Product offered:

Sales

Open hours:

Sales Hours Sun: 1300 - 1800, Mon-Sat: 0830 - 2100|Service Hours Sun: 0000 - 0000, Mon-Fri: 0700 - 1800, Sat: 0700 - 1700

Brands:

Ford, Isuzu, Lincoln, Nissan

Extra phones:

(865) 693-2856(865) 691-3649Main: (865) 693-2856Service: (865) 691-8978

Reviews:

Beware of the service department

Two weeks ago and one year ago, I was told by the ticket-writers that my car needed expensive repairs before the mechanic had gone over it. Last November, I brought the car in for new front brake pads and to have the front rotors turned. Several hours later a ticket-writer called me at home to tell me that the rear pads and rotors also needed replacement. The rear pads were just three months old and had been c... view morehecked just a month prior. In the background, I heard the mechanic tell the ticket-writer that he had not had a chance to check the car out yet. Of course, I told the ticket-writer not,to change the rear pads. Two weeks ago, I had the car in for several reasons, one of which was to straighten out the seatbelts. I received a call that the retractors on both front belts were defective and should be replaced at a cost of $800. Again, I told the ticket-writer not to replace the parts. The car had not been in an accident, but it been hard-hit by hail last April, necessitating massive repair to its top. The bodyshop simply messed up in re-installing them. I wrongly assumed that it would be quick work for a Nissan dealer. After another hour, I rceived a call that the car was done. Going to the dealership, I waited over another hour. Just before closing time, the mechanic brought the car up. He then began working on the front passenger seatbelt for a couple of minutes and then switched his attention to the driver`s side. I watched from the waiting room. I was told the car was done. As I walks up to it, the mechanic saw a bracket that was mis-positioned. It took him about five minutes to go back to his work area, select the right socket, return and r&r the bracket. ""It`s just fine now,"" he said. I thanked him, and truly did appreciate his efforts. I don`t like a dealership that plays games like this. Do you?

Oldracer / 11/29/2011