Beaman Toyota / Antioch, Tennessee

Rating: ★★

New Car Dealers, Automobile Body Repairing & Painting, Automobile & Truck Brokers

Address: 1525 Broadway, Antioch

Postal code: 37203

Phone: (615) 251-8400

Quality Automotive Parts, Service and Repairs.

General Automotive Repair; Domestic & Foreign; SUV & Light Duty Truck Repair; Air Conditioning & Brakes; Tires; Engine & Transmission Replacement; Differential Repair; Air Conditioning; Drivability Repairs; Computer Diagnostics All types of four wheel drive repair. In business since 1981. ASE Certified Technicians

Reviews:

The service department could use a tune-up, but the sales team (especially Greg Cole) and products are fantastic. I had a relatively simple service request: replace the front passenger-side tire. I didn`t need anything fancy, and I figured the dealership would be a fine choice for this straightforward request. When I brought in the vehicle, my service rep (Corky) annotated the request and asked if there was anything ... view moreelse. To which I replied, "This back tire looks a little flat, could you also take a look at that?" They performed the service and about an hour later I was on my way. About a week and a half after this visit to the service department, I found that my front passenger-side tire was completely flat. After speaking with several different employees (including the one who processed my original request), I deduced that they had replaced the back tire (the WRONG one) after also putting a patch in it. Really? They patched a tire, THEN replaced the same tire? And I paid for both operations? Yes, yes, and yes. I actually had to argue with the service rep and deliver evidence of the flat FRONT tire, but he never admitted to making a mistake. It became clear that Corky had simply botched the original service request and wouldn`t own up to it. I finally spoke to the service manager and ultimately convinced him to meet me halfway on the cost of another new tire. Thankfully, after making a fuss, they replaced the tire that actually needed replacing. Sorry, Beaman. I`m still a loyal customer, but your service department needs a lesson in good service.

Callawaya7 / 4/24/2013

Callawaya7 / 4/23/2013

Lies, lies, lies. Overpriced c...

Lies, lies, lies. Overpriced cars, rip-offs! Sales people are rude, unhelpful, and full of lies. Deal with them day 1, they were positive & made plenty of guarantees. By Day 3 these guys were rude, wouldn`t return calls, their attitudes had changed. Beaman has run down hill. I wouldn`t recommend Beaman for new or used cars. You can get friendly, helpful service at a different place that actually cares about their... view more customers. I can`t think of anything at all positive to say about Beaman besides I was happy to be done dealing with them!

SheilaMcDaniel / 10/26/2011

Best Dealership in or out of town

I had the best experence I have ever had purchasing a car. My salesperson Scott Hamilton listen to what I wanted, found it for me, and did not pressure me into making a fast decision and got me a great deal. He is always there if I have any questions about my new car. He is what you want in a salesperson. I would recommend Beaman Toyota to everyone. They treat you well.

Beaman / 7/6/2011

Fuming! Worst EVER!!!!!

We recently made 3 trips to Beaman looking at 2 used vehicles. We test drove a 2006 Nissan Quest & decided that it was what we wanted. Our salesman Will was gung-ho about us buying this vehicle making sure we knew everything about it & that we were getting a great deal. It was late & my husband works 3rd shift so Will was going to get all the paper work together & meet us the next day to sign everythi... view moreng. Well the next day he called me to let me know the payment & said he was going to get us $1000 more for our trade & that he would call me back. At 4pm we hadnt heard anything so my husband called him and was told that someone else was in the process of purchasing the vehicle. Shady! You certainly wont get a staff that looks out for the best interest of their customers. If they can sell to someone else for more they will. Thats what you get from Beaman. Dont EVER buy from these CROOKS!!!!

leebabies / 2/4/2010

This dealership is very slick ...

This dealership is very slick in tring to sell cars

lovemeacb4e / 1/26/2008