T W Scott Enterprise Inc / North Charleroi, Pennsylvania

Rating: ★

Automobile Body Repairing & Painting, Automobile Body Shop Equipment & Supply-Wholesale & Manufacturers, Towing

Address: 235 Sylvan Dr, North-Charleroi

Postal code: 15012

Phone: (724) 929-9274

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

I contacted this company to inquire about having them tow my car to a garage that was recommended to me for auto repairs. They asked why I had chosen to take my car to said garage and then offered to give me a quote for the repairs I needed. I agreed and within a few minutes someone was there to take my car. I was told that I would be contacted the next day (Friday) but never was. I called around 4:30 that afternoon ... view moreand was told to call back tomorrow (Saturday). I did and was told to call back Monday. Finally fed up that my car was in this establishment`s possession for three days without a quote I decided to pick it up and take my business elsewhere. Upon arrival around 10:30a.m. Monday I was informed that I was being billed for 1.3 hours labor for which payment was required before I could take my car. I explained that I was never informed of being charged for a quote, and that if I were I would have declined and asked them to tow my vehicle to the intended garage, which did not charge for quotes. Was then told that I would have to speak to the owner for who I waited two hours He then proceeded to tell me that he did not care about my concern and that if I didn?ˆ™t pay I could not take my car. After voicing my concern over this company?ˆ™s unprofessional and unethical business practices I was insulted by the receptionist. DO NOT EVER, EVER USE THIS COMPANY FOR ANY SERVICES UNLESS YOU CAN BE WITHOUT YOUR CAR FOR A MONTH AND HAVE EXTRA MONEY TO BLOW ON HIDDEN FEES. THEY HAVE THREE LOCATIONS, BELLE VERNON, YUKON, AND CENTURY THREE. I WOULD HIGHLY RECOMMEND THAT YOU DO NOT USE THIS COMPANY FOR ANY SERVICES.

izzy864 / 4/23/2013