Basin Glass & Aluminum / Keno, Oregon

Rating: ★★★

29 years in Business

Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc, Windows

Address: 1317 E Main St, Keno

Postal code: 97601

Phone: (541) 884-8196

E-mail: basinglass1969@aol.com

For all you glass and aluminum needs!

With over 40 years of experience, Basin Glass and Aluminum has been providing professional and reliable glass and window sales and installations in Southern Oregon. We provide glass, mirror, and window installations and replacements for residential and commercial establishments and vehicles. We are serving to the communities in Klamath Falls and surrounding areas.Store FrontsAutomatic DoorsCommercial Door & Window RepairShowers and tub enclosures Custom mirror and mirror walls Glass deck railing Windshields / chip repairInsulated glass replacementMirrors, Table Tops, ShelvesGlass and window replacement Cabinet glass and shelving Board-up serviceFireplace glassWindows (Vinyl & Aluminum)Give us a call or stop by our showroom today.

Categories:

Bathroom Fixtures, Cabinets & Accessories, Glass-Block, Windows, Windshield Repair, Doors, Frames, & Accessories, Glass-Auto, Plate, Window, Etc, Mirrors

Payment:

discover, master card, visa, cash, insurance

Services/Product offered:

Auto Glass
Beveled Glass
Commercial Damage Contractors
Commercial Doors
Commercial Glass
Commercial Windows
Custom Doors
Custom Windows
Damage Repair Contractors
Decorative Glass
Door Installation
Door Openers
Energy Efficient Windows
Exterior Doors
Glass Maintenance
Glass Repair
Home Doors
Home Glass
Home Windows
Housewares Repair
Locally Owned
New Doors
New Glass
New Housewares
New Windows
Plate Glass
Residential Damage Contractors
Screen Doors
Shower Doors
Tempered Glass

Open hours:

Mon - Fri 8:00 am - 5:00 pmSat - Sun Closed

Brands:

American Olean

Reviews:

Prompt response to our response when we had broken window. Excellent service.

daniel.o.benson.7 / 2/6/2013

daniel.o.benson.7 / 2/5/2013

Bad experience..........

I would not recommend this store to anyone, unless you had a lot of time to kill and did not mind being ignored. When we first came in, a very talkative female was chatting away with a customer, mostly just talk about herself. We waited a good 7 minutes until that customer left and believed we would be next. To our disbelief, this young woman turned away from us to answer a phone call and proceeded to chat away wi... view moreth the person on the telephone! She said that this phone call had been waiting and they were next and she would get to us..... Well I never thought I would see this but there we were....so I expounded on her that her priorities were kind of mixed up here. Any good business person knows that you do not keep a live customer waiting while you answer someones questions on the phone. She should have told the phone person they should call back or wait on Hold while she dealt with the actual customer standing in front of her. You ALWAYS deal with the live customer first......telephone inquiries should wait on hold or call back. The moral of this story??? A bird in hand is worth two in the bush..... We left angrily and went to another Glass company where we were waited on almost immediately and tended to and treated very well...almost like they were glad to have us as customers. So, I would not recommend this Basin Glass outfit to anyone...even if they straightened out the priorities of their rude emplolyees. I would tell everyone to go to Cook`s Glass instead.....................which we will from now on.

deelee333mac / 6/14/2009