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Marvin Smith Auto Repair / Cottage Grove, Oregon

Rating: ★★★★
Auto Repair & Service
Address: 518 S Pacific Hwy, Cottage-Grove
Postal code: 97424
Phone: (541) 942-7112

24/7 Emergency Service! Quality and Reliability guaranteed!

Jack`s Towing is a family owned and operated company since 1953. We are a towing and recovery company serving Springfield, Eugene & the surrounding area. We will do everything we can to meet your expectations. Farmers, Safeco, and .S Farm Insurance Direct Billing Available


Fast, solid work, questionable billing
I agreed to a quote to get my transmission replaced without asking for an itemized breakdown. After the work was done (quickly, completely and without any future problems) i got the itemized bill which showed the cost of the parts, i expected the rebuilt transmission to cost from 1,300 to 1,900 based on my own internet searches and comparable shopping. They charged me 2,500 without labor or other parts (radiator, hos... view morees, etc...) and didn`t offer to show me the parts invoices. So while i feel the work was done right and timely, i question the actual cost of parts and whether they are marking these parts up and passing the increase on to customers. Granted, i didnt ask for to see their parts invoices, it would have been nice to see them and would have not caused me to question their billing practices.
cgresident / 11/25/2008

these guys rock!
Not only do these guys know thier stuff, but they explain it to you at a level you can understand and they charge a reasonable rate. They don`t rip you off because your female and go the extra mile to make you a happy customer. I recommeng Marvin Smith`s over any in the area! Thanks guys, MJ
marianne17 / 4/10/2006

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