Randy Walkers Body Shop / Durant, Oklahoma

Honest Answers, Real Solutions

I have worked at local shops for years.?  Over and over again I kept seeing how the Customer was treated.?  It wasn`t about how nice the communication was, that of course was great.?  It was about how they were charged on their repair bill.?  Over and over I saw charges for parts that were ordered for the vehicle on a guess, but upon some intensive diagnostic testing the parts were returned to the store.?  Later on I found out the shop still charged for these parts and labor to install them which wasn`t the case.?  I was taking the initiative to fix the real problem at hand.?  The other shops wanted to make more money, I couldn`t do it any longer.?  Hopefully now I can sleep at night as I don`t see how they can.?  I want to pass that same initiative and drive onto you. Fixing things right the first time, and not just taking guesses at what the problem could be. ? 

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