Lexus Of Dayton / Springboro, Ohio

Rating: ★★★★★

6 years in Business

New Car Dealers, Used Car Dealers

Address: 1777 Lyons Rd, Springboro

Postal code: 45458

Phone: (937) 438-7455

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Open hours:

No info

Brands:

Lexus

Reviews:

My initial contact was with Matt Karns, Internet Sales Manager. He was very responsive and helpful online. Upon arrival, he referred me to Mike Holbrook, Sales Consultant. He was very patient and understanding. During our time at the pre-owned store, my companion and I were repeatedly offered water and/or soft drinks while we were waiting for document preparation and vehicle preparation. As I was preparing t... view moreo get into the pre-owned Lexus i bought and it drive away, I noticed that even though my companion had the radio on, the power antenna was not up more than an inch or two. The dealership owner, John Higgins, was standing right there and acknowledged that the antenna drive ribbon was broken. He had me follow him to the new car sales/service location, where he instructed the staff to replace the broken part immediately. While my companion and I waited, we were again asked a few times if we needed anything or wanted beverages. When my companion joked that he wanted a rum and coke, we were given helpful driving directions to a good nearby eatery and tavern that would be on our way home (a four hour drive). At both locations, everybody with whom we had contact was professional and courteous. I saw none of behavior that seems commonplace at auto sales facilities -- men standing around, right outside the door, smoking cigarettes. The facilities at both Lexus of Dayton locations were top notch -- to the extent that I regret residing too far away to make L.O.D. my primary place for maintenance.

MoganDavid / 6/8/2013