Northfield Collision / Reminderville, Ohio

Rating: ★★★

21 years in Business

Automobile Body Repairing & Painting, Truck Body Repair & Painting, Insurance

Address: 10266 Northfield Rd, Reminderville

Postal code: 44067

Phone: (330) 467-3555

E-mail: northfieldcollision@windstream.net

Automobile Body Repairing & Painting, Truck Body Repair & Painting, Insurance

all major credit cards, check, debit, insurance

Mon - Fri 7:30 am - 5:30 pmSat 8:00 am - 12:00 pmSun Closed

(330) 650-3555

My neighbor recommended your shop after I was hit by a drunk driver. It was great to have a body shop do exactly what they are supposed to do. No hassles, friendly people and quality work. I will definitely tell others about my experience. Thanks to Daryl and everyone at Northfield Collision.

Jcase1978 / 4/19/2012

Thanks to Daryl and everyone at Northfield Collision. I couldn?ˆ™t believe I was hit so hard and my car was almost totaled. That car was my only form of transportation and you helped me get a rental and worked with my insurance so the car was finished before I had to turn in the rental. My neighbor recommended your shop. All of your help was greatly appreciated and my Toyota looks brand new. I will definitely tell ... view moreothers about my experience.

DStrohm / 4/19/2012

Thanks again for getting my truck back on the road. I never thought anyone would get it back to the shape it was in before I got hit from behind ?ˆ“ but you guys did it!

JimLuco / 4/18/2012

Thanks to Norm, Daryl and Russ and everyone at Northfield Collision. They repaired my vehicle after an accident and it looks great. They kept me informed on the progress and went over everything with me when I picked it up. Their service is top notch and I will recommend them to family and friends. Do not hesitate to take your vehicle to Northfield Collision.

sgzav / 4/5/2012

It was a pleasure working with everyone at the shop. My wife got t-boned at an intersection and we were down to one car. They worked with our insurance company quickly so that we could get back to a two car family once again. A special thank you to everyone for keeping me up to date on everything that was being done to our car. I am recommending them to everyone I know.

Shanked68 / 4/3/2012

I`ve worked with Northfield Collision and there sister store, Collision Service of Green for over 15 years. During that time they have fixed my vehicles, my daughters vehicle, my ex-wife`s vehicles, and at least 30 other people I sent their way. They have always delivered the best service of any body shop I ever dealt with over the years. The work has always been flawless. They worked with my insurance adjuster so I ... view morewould get the proper work done after my accident(s) and I didn`t have deal with the headache of going back and forth with my insurance company. For me, being able to refer someone that does a good job is extremely important. Every person I sent to Northfield Collision or Collision Service of Green thanked me for setting them up with a professional legitimate company to help them with their cars and trucks. I read a couple of the other reviews which surprised me. First off, I rarely (if ever) spoke directly to the owner Ed Vanaman because I dealt directly with his GM`s at those locations. He has people in charge that handle the day-to-day operations. When I asked to speak to him (Ed) he met met me promptly at The Northfield location. At that time, I just wanted him to know how satisfied I was with the work on my van. He was extremely cordial. So, the gentleman that called him a ""jerk"" in a previous review sounds to me like it was nothing more than a ""fake"" review from a competitor. Then there was the person who complained about the ""insurance"" question from one of the Northfield staff. From my experience, they ask that question because they will be working directly with the insurance adjuster to fix a vehicle the right way. From my experience with insurance companies, some of them like to have an adjuster give an estimate before a collision shop does. I`ve been with a few different insurance companies and they all differ in procedure. I had a couple friends that I referred to them that were paying for the damage out-of-pocket and they always give estimates if you ask and if you bring your car in. Again, it sounds like a competitor making up a story. The fact is, my experience with Northfield Collision and Collision Service of Green has been nothing but great and I would highly recommend them to anyone needing quality work after a crash or accident.

GRD1969 / 2/26/2012

When I called to get an estimate for my wifes jeep the first question I was asked was ;"" would this be an insurance job?"" When I answered no I was told they were very busy and wouldn`t have time to give me an estimate for two weeks! Waited fifteen minutes and called back,when asked if it was an insurance job I answered yes. I was told to bring it on in. Hmmmm... I wish I could rate them lower than 1 star... view more.

Casey jones / 2/14/2012

DO NOT HAVE YOUR CAR SERVICED HERE!! The manager Norm is RUDE and OBNOXIOUS! He treated me like complete dirt from the moment I started talking to him! He acts like he works for the insurance company and refused to fix things that happened to my car caused by the accident! When I picked my car up I noticed they had caused more damage to my car and they are now refusing to fix that damage saying they didn?ˆ™t do it! ... view moreNorm is a complete JERK!!! And he needs to adjust his attitude towards people big time! He cannot keep his story straight either. He will tell you one thing and then when he is proven wrong he will say another! I only wanted my car fixed!! 2 weeks later and I am still fighting to have my car restored back to pre-accident condition! If you take your car here I can guarantee that you will only have a headache not ?ˆ?satisfaction?ˆ? Let me quote their website ?ˆ??ˆ¦to not only repair your automobile to its pre-accident condition but to accommodate you with all ?ˆ?extra?ˆ? services in order to make your accident experience as positive as possible.?ˆ? Do the ?ˆ?extra?ˆ? services include further damage to your car? ?ˆ?We understand the inconveniences that occur when you are suddenly left without an automobile. We are committed to helping you through every step of the process from coordinating a rental car to working directly with your insurance company?ˆ? I had to coordinate getting the rental car for myself. Norm REFUSED to help me! I also told Norm that my attorney spoke with the insurance company and he took it upon himself to call them and create nothing but confusion! ?ˆ?The customer really comes first. Every person that walks through our doors will experience a new level of customer satisfaction?ˆ? I think they meant that if you don?ˆ™t like it Norm will just scream and yell and throw a fit until you are so unsatisfied you just give up and go away! and I mean this literally! He jumped in my car and started slamming on the brake pedal while screaming at me like i was an idiot! Then proceeded to call my car junk and told me to have it serviced somewhere else! Someone should teach him how to speak to people before he does this to the WRONG person! TWO WORDS: FALSE ADVERTISMENT!!

June12 / 12/28/2010

Northfield Collision is a typical auto body collision repair biz serving Northfield, Macedonia, Sagamore Hills, Walton Hills, and general Nordonia Hills area. What is outstandingly unusual about them has to be Ed Vanaman, the owner. What a total jerk this guy is - I`ll never take one of our vehicles there again. He`s aggressively rude and doesn`t seem to really care about being part of the community and how he com... view morees across to area consumers or other local business owners. Take your business to someone who has the sense to at least be courteous to customers. Needless to say, I did!

mbacpa / 7/29/2010

This is a runthrough of my experience with northfield collision


-Forced me to get extra parts i didn`t need, such as a panel just above the hood that had one miniscule piece of paint missing
-Mismatched the color of the bed of my truck to the rest, including the body kit, so it looks just great!
-I asked them to use aftermarket parts to save money, but statefarm wouldn`t allow me to use them, thankfu... view morelly Northfield tire gave me a fender with pinhole dents all around
-The hood NEEDED at least 2 more layers of paint, after 2 months it began to chip off in areas, when the rest of my 1997 truck is rustfree and chipless. The painted barcode under the paint is also clearly visible from the side
-The hood was also put on crooked, just noticeable at first.. but over time it gets pushed more and more by its own alignment and will now almost never close completely
-finally, it took 3 weeks to replace a hood, bumper, fender, and headlight because they couldnt manage not to break the trim around the headlight.
My truck was hit by yet another driver, and i pointed out the disfunction in the hood to one of the workers, ignoring the rest of the problems and the use of aftermarket parts just so i wouldn`t be complaining too much. After asking if there was a possibility of fixing crooked, underpainted hood, I was refused business.
Scam? cheap parts, clumsy workers, no quality.. you tell me

SWSRoller / 7/28/2010

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