Sunnyside Honda / Warrensville Heights, Ohio

Rating: ★

14 years in Business

New Car Dealers

Address: 7700 Pearl Rd, Warrensville-Heights

Postal code: 44130

Phone: (440) 243-5577

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

New Car Dealers

Payment:

master card, discover, visa

Open hours:

Mon 9:00 am - 9:00 pmTue - Wed 9:00 am - 6:00 pmThu 9:00 am - 9:00 pmFri 9:00 am - 6:00 pmSat 9:00 am - 5:00 pm

Brands:

Honda

Reviews:

Service department is horrible and doesn`t care about their customers. For the second time in a row, we brought a vehicle in for repair that wasn`t completed when promised. A one day repair turned into a second day so they could order parts, became a third day when they allegedly got the wrong parts, became a fourth day when the parts didn`t arrive. During this whole process, they never called to tell us about t... view morehe delay, we had to call and ask if the vehicle was done. Several times our calls were transferred to voice mail without a live person to answer the simple question if the car was complete or not. Last time this happened we rated their service lousy when Honda called. Immediatly, they called our house and harrassed us about complaining to Honda. This time we tried to talk to a manager, but both the service manager and general manager decided to take the day off. I hope I`m home when Honda calls this time...

greg.mcdonald.9461 / 8/31/2013