Advance Auto Parts Durham / Timberlake, North Carolina

Rating: ★

Automobile Parts & Supplies, Battery Storage, Engine Rebuilding & Exchange

Address: 1705 Holloway St, Timberlake

Postal code: 27703

Phone: (919) 683-2031

Reviews:

Terrible Customer Service - From online store & Store 4360

I spent one hour and forty five minutes on the phone with a Advance Auto Customer service representative just to be told someone will call you tomorrow between 12:00PM and 5:00PM to resolve my problem. I was told the same thing the day before and early the morning and they have continue to lie and be dishonesty with me. I requested a refund for a set of weaver gold brake pads which has show up in their system as pick... view more up from store 4360 which they wasn`t pick up by me and they customer service representative confirm that and said it was a problem their system, yet still I cannot back refund my money back to my visa where I paid online nor can I be granted my Weaver gold brake pads but Advance Auto get to keep money. So I a have contacted the CEO Darren Jackson to see if he can resolve this problem. In the meantime I going to blog about this terrible experience and sent out twitts on twitter and send posting about it on Facebook and tell all my friends and co-worker`s about how Advance Auto treated me. Also I have a radio program online and I plan to talk about this whole matter on the air. So stay tune.

Ahmed Franklin / 12/14/2011