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Schaeffer BMW / Scotts Hill, North Carolina

Rating: ★★★★
New Car Dealers, Used Car Dealers
Address: 4920 New Centre Dr, Scotts-Hill
Postal code: 28403
Phone: (910) 392-2700

After you have selected your dream vehicle, you can rest assured that we will do everything possible to make your purchasing experience a pleasant one!

Schaeffer BMW has grown to become a premier BMW auto dealer in the region. Throughout our tenure we have strived to include the best possible customer service with top-notch repair/maintenance work and comprehensive new and used car, truck, minivan and SUV inventories. Based in Wilmington, Schaeffer BMW has continued to expand as it now serves all of the greater area with new and used BMW automobiles. Over the years, Schaeffer BMW has grown in its current location, as we now offer a state-of-the-art showroom, Parts & Service Centers and a Finance Department. Whether you are in need of a new BMW automobile or parts / service for your current vehicle, Schaeffer BMW of Wilmington is here to assist you with any of your automotive needs! At Schaeffer BMW, we look forward to serving you, or valued customer, for years to come. Please stop by our dealership, located at 4920 New Centre Dr, Wilmington, NC and speak with one of our representatives today!

Reviews:

I bought a car from a dealersh...
I bought a car from a dealership in Raleigh two years ago, and had an awful experience. Walking into Shaeffer BMW, I was at best skeptical, my entire car buying experience there was fantastic. I will be purchasing my next vehicle from them. Their staff was friendly, engergetic, and extremely helpful. Their prices were fair, and I would recommend Shaeffer BMW to anyone.
NCSUgrad / 12/16/2011

I recently purchased my 6 seri...
I recently purchased my 6 series from Schaeffer BMW and the car is great. The customer service was excellent there. They helped me with everything that I needed assistance with. The salesman was professional and now I take my car in for service regularly and it always gets done right. I can recommend this dealership!
keh4210 / 9/5/2011

Excellent Experience
I purchased a 2009 BMW 335i from Schaeffer BMW and have had nothing but great experiences. The sales staff was knowledgeable and now when I bring my car in for service the staff is very friendly. I would reccomend Schaeffer BMW for any BMW needs whether it is service or sales!
johnny34 / 8/18/2011

Great Customer Service!!
I bought a 2007 BMW X5 from Schaeffer BMW and love the car. I have not had any problems with it and the customer service is what all car dealers should strive for. I know that I am getting BMW work done on my car when I take it here and I know it is getting done right!
jack94 / 8/18/2011

THE WORST OWNERS EVER
I went in to purchase a new BMW from Schaeffer BMW and met with the owners son, Turner. He was the most arrogant person that I have ever delt with at any dealership. Just because he is the owners son, gives him no right to talk down to people. Maybe he needs to learn a little bit about the cars that he is trying to sell, rather that toss his name around. His name doesn`t mean anything if you don`t have an educati... view moreon on the vehicle you represent. I asked him about financing, and he did not know anything about rates of finance, which he should know. His mother stepped in and said that he is just learning. Well, he should not be put in a position to say he knows everything about BMW`s if he doesn`t. His mother claims to be the general sales manager of the store, and she doesn`t know finance rates either. I have purchased 6 BMW`s from this dealership in the past and it will be my last one from Schaeffer BMW. I have had excellent service from all the managers and sales personel in the past, but so many things have changed since Anne Schaeffer has taken over as the General Sales Manager and her son as some sort of "manager". MITTY---GET RID OF THEM BOTH BEFORE THEY BANKRUPT YOU!!! They are horrible for the store!! I am going to the BMW store in Myrtle Beach or Raleigh from now on!!!!
BMW-LOVER / 3/24/2009

Service is EXTREMELY overpriced.
I took my BMW in for an Inspection I, which is basically a tune-up and an oil change. The shop charged me $510. No joke, they didn`t even rotate my tires! On the bright side, the environment was very clean. I was dumb and didn`t my research prior to going here, there are much better places in Wilmington to take a BMW that wouldn`t charge of what Schaeffer does. Do not go here for service.
andyman23 / 12/20/2006

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