Zippy Lube Inc / Knightdale, North Carolina
Rating: ★★★
12 years in Business
Auto Repair & Service, Auto Oil & Lube, Automobile Inspection Stations & Services
Address: 3802 New Bern Ave, Knightdale
Postal code: 27610
Phone: (919) 231-0908
Service is our best part.
It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.
Categories:
Auto Oil & Lube, Automobile Inspection Stations & Services, Auto Repair & Service, Brake Repair
Neighborhoods:
Northeast Raleigh
Open hours:
No info
Reviews:
Excellent fast service with out trying to sell me all the crap that I do not need.
Happy H. / 9/13/2013
Amazing customer service. I have trusted them with my cars since I moved here in 2000. Great people, and the same people work on my cars everytime I stop in.
Audrey D. / 9/13/2013
I was hearing an really bad sc...
I was hearing an really bad scrapping sound. Pull off 440 and they were the only shop I was. In a panic, I pulled in. After a min, all I needed was brakes and the installed them in less than 30 mins for $100. on my way back to 440 there was a sign for brakes for $109. Then I knew I got a great deal and my car fixed. Thanks
AWilliams / 11/28/2012
This place is awesome, I was r...
This place is awesome, I was running really late, got there after they closed and they opened the doors to help me. Great prices and service. Go There!
aabbie.mackie / 11/28/2012
Little shop of RIP OFFS
I stopped in to get my car inspected and a oil change. ( BIG MISTAKE ) They replaced a license plate blub.The blub was a #194. This place billed me $6.99 for one.WOW!!! Walmart sell the same one for .89 cent.The next morning when I`m backing out of my garage, I can see oil has drip onto my concrete. There are good shops around to get your oil change or your car inspected, THIS IS NOT ONE OF THEM!
beach gal / 1/24/2012
Great Service!!
Great, friendly guys and gals work here! They know what they are doing and I trust their recommendations. Not high pressure like those other places that offer cheap oil changes and try to sell you everything under the sun. Will definitely be back!
mommy2kids / 8/12/2011
STAY AWAY!!
I was getting my car inspected. Less than 5 minutes after I went inside, I was told I needed a new wiper blade, not two, just one. Either buy it at $10 or it fails. I had declined an earlier oil change at $39 and this smacked as payback time. The attendant doing the sales pitch was female and became indignant when I questioned the $10 for a single wiper blade that Wally mart sells for under $3. I knew it was a rip of... view moref but paid to avoid the time and return trip for a failed inspection. I feel the blade was fine and it was a bogus charge anyway - in other words a rip off. I will not be back there again for anything.
NCguy / 7/12/2011
STAY AWAY FROM THIS PLACE !!
Consumer`s Original Complaint :BBB
My vehicle was damaged during inspection, manager initially acknowledged the damage and agreed to pay for repair - he now refuses.
I was getting my vehicle inspected at Zippy Lube on New Bern Avenue in Raleigh. There were 2 bulbs that needed to be replaced (rear license plate and left front parking light). The attendant performing the inspection could not remove the ass... view moreembly for the front parking light and asked for assistance from another attendant/manager who was working at the time. He did not know how to remove the assembly either so he used a tool of some kind - perhaps a screwdriver to remove the assembly. I witnessed him using the tool. During the process of removing the housing to replace the bulb, he damaged the housing and chipped the paint.
I stopped by a body shop to get an estimate. I took the estimate to manager at Zippy Lube.
He said he would not pay that amount and told me I had to take the vehicle to a body shop he uses and get an estimate from that shop. I am not comfortable with that body shop and I told the manager I would not take the vehicle there - he cannot tell me where to have the vehicle repaired. I got another estimate and learned that a tool should never be used to remove the light assembly, it is only necessary to push it in and forward with the palm of your hand (it is held in with a clip) to remove the light. I took the second estimate, in the amount of , back to manager and he still refused to pay. He insisted that I must take the vehicle to his body shop. He said to have them do the repair work and he would pay them.
I told him I would not take it to the body shop he deals with I had already wasted half a day to get the estimates that I had in hand, and if he was refusing to pay, I told him I would file a small claims action against him.
I do not care if he pays the shop for the work or pays me for the damage, I just want the damage repaired by a shop of my choice.
I have been taking my vehicles to this business since 2000. 5 business vehicles and 3 personal vehicles for me and this is the only time I`ve ever had any trouble. It`s unfortunate that this is what I get for being a loyal customer
In response to the comment from Zippy Lube they did not make an offer to me or to the BBB. The lowest estimate I presented was $419.03 and the highest estimate was $436.92. Zippy Lube paid the clerk of the court $393.40 which was the amount awarded to me, so they saved less than $26. If their time is worth anything and if they valued long time customers, they would have been better off to have settled this without going to court. I guess they hoped I would just go away
.
My vehicle was damaged during inspection, manager initially acknowledged the damage and agreed to pay for repair - he now refuses.
I was getting my vehicle inspected at Zippy Lube on New Bern Avenue in Raleigh. There were 2 bulbs that needed to be replaced (rear license plate and left front parking light). The attendant performing the inspection could not remove the ass... view moreembly for the front parking light and asked for assistance from another attendant/manager who was working at the time. He did not know how to remove the assembly either so he used a tool of some kind - perhaps a screwdriver to remove the assembly. I witnessed him using the tool. During the process of removing the housing to replace the bulb, he damaged the housing and chipped the paint.
I stopped by a body shop to get an estimate. I took the estimate to manager at Zippy Lube.
He said he would not pay that amount and told me I had to take the vehicle to a body shop he uses and get an estimate from that shop. I am not comfortable with that body shop and I told the manager I would not take the vehicle there - he cannot tell me where to have the vehicle repaired. I got another estimate and learned that a tool should never be used to remove the light assembly, it is only necessary to push it in and forward with the palm of your hand (it is held in with a clip) to remove the light. I took the second estimate, in the amount of , back to manager and he still refused to pay. He insisted that I must take the vehicle to his body shop. He said to have them do the repair work and he would pay them.
I told him I would not take it to the body shop he deals with I had already wasted half a day to get the estimates that I had in hand, and if he was refusing to pay, I told him I would file a small claims action against him.
I do not care if he pays the shop for the work or pays me for the damage, I just want the damage repaired by a shop of my choice.
I have been taking my vehicles to this business since 2000. 5 business vehicles and 3 personal vehicles for me and this is the only time I`ve ever had any trouble. It`s unfortunate that this is what I get for being a loyal customer
In response to the comment from Zippy Lube they did not make an offer to me or to the BBB. The lowest estimate I presented was $419.03 and the highest estimate was $436.92. Zippy Lube paid the clerk of the court $393.40 which was the amount awarded to me, so they saved less than $26. If their time is worth anything and if they valued long time customers, they would have been better off to have settled this without going to court. I guess they hoped I would just go away
.
S JONES / 7/8/2011
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