Carolina Car Care Indian Trail / Indian Trail, North Carolina

Rating: ★★

Auto Repair & Service, Used Car Dealers, Automobile Parts & Supplies

Address: 13908 Independence Blvd, Indian-Trail

Postal code: 28079

Phone: (704) 821-1790

Reviews:

A RIP OFF. last week I brought...

A RIP OFF. last week I brought them a coupon for oil change that clearly states oil filter and 5qt of oil for 19.99. they charged me $6 extra for the filter without telling me. I ended up paying $32 for 19.99 oil change. I would not use them again

stevenbf / 4/27/2012

Carolina Car Care

I called Carolina Car Care for two new tires on a Friday and the receptionist who answered the telephone was polite and friendly. She said they did not have the tires in stock but she would go ahead and order them for me, she said it would take about 5-6 days. The tires came in just as she said and the manager provided prompt and professional service in having them installed and balanced. They honored the coupon I... view more provided which I received in the mail and had all the work completed within the hour. I would recommend this Auto Center for car care maintenance and professional work.

Alan512 / 3/9/2012

Very poor customer service

Ever since the management changed at Kloc`s in 2010 the service has not been the same. On top of that, when we purchased our tires under previous management they said we would get free rotations for life. The new management has decided not to honor that. They made this very clear by giving my wife a receipt with no work on it ($0 balance) that stated in large capital letters on the front, ""NO MORE FREE TIRE ROTATION... view moreS - RUSSEL BENTHAL"". I really can`t think of a way to be more rude. Update 8/1/2011: A new coupon just came out for free lifetime tire rotations and alignment checks with purchase of 4 new tires. I thought about going to confront the manager about it, but it`s not worth wasting my time and energy on a company that has such disregard and disdain for its customers.

AaronSNC / 8/23/2011

Ex. I finally found an auto shop to depend on

I have had two very good experiences with this repair shop. I first brought my vette into the shop for new brakes as I suspected I needed rotors too. I was pleased to find out the bill was resonable but really made me a customer was when they did the alignment. I had a frozen lugnut which was causing me to wear tires. The tech fought with my car till it was fixed correctly. The car runs like new.
I then bro... view moreught my diesel truck to them for a ERG value problem and they fixed it correctly, quickley and affordably. I finally have one place I can go for my vette to diesel! That makes me happy.

brownc123 / 9/9/2010

Not reputable from my expierence

I went in for an inspection on my van. They took it in and the tech comes in and says ""You didn`t pass the emissions, but I can send you down to my buddy who can fix it cheap"".

This sounded fishy, so I paid them for the check and took my van to another shop to get a second opinion. My car passed emission beautifully.

I will never go back to Kloc`s

kenterry / 8/11/2008