IRA Toyota / Pelham, New Hampshire

Rating: ★★

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers

Address: 468 Main St, Pelham

Postal code: 1876

Phone: (978) 863-9009

E-mail: iratoyota2@leadcrm.com

Car need washing but you dont have the time? Pick up the phone and call Ace High Shine!?

We come to your home or business and provide our own water.?

Reviews:

Sleazy and dishonest business

Your dealership is the worst, my family purchased a prius in January of 2010 and we negotiated with your organization to receive four oil changes. We received three coupons in addition to these agreed ones at the dinner raffle for new owners for a total of seven complimentary oil changes. Currently, we have used three coupons to receive the three of the three and one more of the four agreed by the agreement, and now ... view morewe have three complimentary left. However, your terrible service and dishonesty as well as sleaziness by the following people, general manager Edward Stockel and John Hartman. Edward Stockel, you are unprofessional and dishonest, you did not once look into the notes or your contract. John Hartman, your report to the police was irresponsible and had no grounds, you knew the police had no evidence for a case of any sort. My poor mother who came in today to receive what was owed and paid for her, was treated horribly and with much ruckus, and cheated; leaving without any service or apology. She endured major hardship. We have faxed to the organization evidence of the proof. My mother is owed an apology from your organization. For those who come shopping here, do not go until they fix their poor customer service. They are sleazy, dishonest. Until we hear a deep apology, we remain firm in this report.

andrew24680 / 12/23/2011

Horrible service department

I`ve had my car for 9 months and have had a terrible experience in their service department three out of four times I`ve brought it in. There`s a lack of communication. I have been misinformed and misquoted twice for the same item, and of course the price is always higher. The other time they were rude and because they failed to inform me they were running 2 hours behind when I called to see how long my scheduled ser... view morevice would take I was stuck at the dealership for 3 hours! Absolutely ridiculous.

sdenop / 12/22/2009

Excellent Service

A few months ago I purchased a Rav 4 from you and I must say that the sales person along with all of the other people that I needed to deal with for the purchase of the vehicle were wonderful. The staff all conducted themselves in a very professional manner that impressed me very much and made my buying experience one that was stress free and pleasurable. Thank you. Sincerely, Denise Matte

ddmatte / 7/16/2009