Hassell Auto Body / Plainview, New York

Rating: ★★★

Automobile Body Repairing & Painting

Address: 390 Route 109, Plainview

Postal code: 11704

Phone: (631) 587-5500

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Not what I expected

I called them to review an estimate they had written up after I noticed some discrepancies in the services listed. They incorrectly documented where the damage was located and when I questioned them about it, they responded in a very condescending manner with an excuse of ""oh, he must have written it wrong. I found them to be extremely rude and defensive. Not at all the professionalism I was expecting.

bhlmaz / 5/11/2012

Beyond the Call

A recent trip to West Babylon, NY for commercial purposes resulted in a lock-out from the vehicle I was operating. I inquired of Hassell`s Body Shop for a "coat hanger" to remedy the problem. The empolyees went into action as if they were waiting for me. After several minutes of attempting to re-enter the vehicle using a clever device, nothing changed. I was parked at the Post Office located on Rt. 109 awaiting F... view moreed-Ex and the documents were locked inside the vehicle. Well of course, The Fed- Ex driver arrived forcing a desperate measure on my part. I smashed a vent window, and unlocked the door. Afterwards It was insisted upon, that I vacuum the cab of the vehicle free from glass at the Hassell location. All of this is happening at closing, 6 pm and in pouring rain. The employees cleaned and taped the window and inspiring me back on my way. I can only hope this review will drive a wave of business to a qualified, considerate and sensitive organization. It is the least I can do. Thank you and God Bless, Michael S James President Building Foundations Inc., Norfolk Chapter Norfolk, VA.

msjames1219 / 7/27/2009