TMS Tire & Auto / Newport, Minnesota

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Tire Dealers

Address: 1501 Coulee Rd, Newport

Postal code: 54016

Phone: (715) 386-1560

We`re your American Car Care Center dealer

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

This place is anti amercan. Their sign next to their shop rips on USA all the time. I will never shop their again.

likwid / 2/27/2013

Unprofessional, rude owner! STAY AWAY!

are. I called Tim-the owner of TMS in advance to see if he can do a simple weld for me. Tim said before he can give me a price quote he needs to examine the muffler and flange. He said bring it and I so I did. When I arrived there Tim was on the phone BS`ing to a guy about Hot Rods for 20 minutes. After the 20 minutes he finally realized he had a customer waiting for him patiently; finally he hung up the phone.... view more I explained to him my situation, I told that if it would cost $50 or more I`ll buy a new muffler. He said `ok` and I gave him my keys. He had one of his techs with dirty hands and dirty clothes move my car into the garage. Keep in mind that I have tan interior; anything stains tan interior as well all know. They looked at it and he said he wouldn`t weld it; he offered me $350 and he would replace my whole system.I said no thanks mainly due in part to his poor customer service from the get go. To add to this horrible customer serviceand attitude of Tim the owner of TMS another customer brought in his Ford Explorer to get his muffler cut out and wanted to have Tim`s crew reweld a new muffler to the SUV. Thiscustomer asked the same thing I asked as well. However to add to that he asked how long it would take to have it done. Once again Tim said he needed to look at the car first. They agreed to those terms. Tim replied back in a pissed off manner "Well were you gonna pick up your car later or what?" The customer answered "Doesn`t that depend on you and your estimation on time?" Tim slammed the door and ran off; the customer said to me "this guy must not want my money." I looked at the customer and said he isn`t getting mine! I laughed and I left that POS place.

c1pwrdWGN / 2/17/2012