Star Lincoln / Hazel Park, Michigan

Rating: ★★★

44 years in Business

New Car Dealers, Automobile Body Repairing & Painting, Used Car Dealers

Address: 24350 W 12 Mile Rd, Hazel-Park

Postal code: 48034

Phone: (248) 354-4900

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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Categories:

Automobile Body Repairing & Painting, New Car Dealers, Used Car Dealers

Payment:

all major credit cards, check, financing available

Neighborhoods:

Southfield

Open hours:

Mon 7:00 am - 9:00 pmTue - Wed 7:00 am - 6:00 pmThu 7:00 am - 9:00 pmFri 7:00 am - 6:00 pmSat 10:00 am - 3:00 pmSun Closed

Brands:

Lincoln, Motorcraft

Reviews:

Best dealer ever

I bought an Infiniti from them, there was a problem with the headlight ..they fixed it for free n saved me $2000..General Manger is the best, I like him. Also, Mike, the sales person is really helpful as well...Honest guys

Ali-infiniti / 11/21/2013

Star Lincoln Dealership Sucks

I took my Towncar in for service. The problem was that by driver`s side door needed a new hinge after it had swung open wide unexpectedly. The door was unable to shut as it was badly misaligned. Okay, the first write up to repair was a little over 400.00. Fine, I said, thinking, "" now that`s way expensive."" Maybe I said ""Fine, fix it"" too quickly. Next day Barry called to say that I also needed another door... view more latch, said the latch was locking, etc. What? 189.00 more dollars to repair, which I reluctantly agreed. He said the car would be ready sometime tomorrow afternoon. He said he`d call me. Well, he didn`t. Around 4 o`clock I called. Barry says, ""I`ve got some bad news; your two airbags in the shocks went out."" What! I had driven the car there and has never had a problem with the rear shocks. Do you know how much those air bladders cost? 2200.00 a piece. Well, by now I`m screaming like a banshee. After 25 minutes of this, and holding the line, I was told, ""Look, I`ve some good news--write this down; 273.00 out the door for new airbags. I feel as if I have been royally and deeply screwed. I do not recommend this dealership for service or anything else. It is obvious their service department gouges its customers. They do not treat you like Lincoln owners. It`s incredible.

djmarie / 1/18/2012