Big C`s Customs / Harrison Township, Michigan

Rating: ★

Automobile Body Repairing & Painting

Address: 253 Northbound Gratiot Ave, Harrison-Township

Postal code: 48043

Phone: (586) 783-3500

We are an ACDelco Repair Center and ASE Certified Shop, providing you with the highest quality servi

*Open Monday - Friday*Certified Mechanics*The Complete Auto & Truck Repair Center

Categories:

Automobile Body Repairing & Painting

Neighborhoods:

Mount Clemens

Open hours:

No info

Reviews:

I drive by this place everyday...

I drive by this place everyday, and I noticed that they detailed cars. I `am getting ready to sell mine and want it detailed so I thought I would give them a call. I talked to a woman and asked if I could make an appointment for a Saturday since I need my car during the week. She scheduled me for a Saturday at 8:30 am 2 weeks following the day I called. She said she was bringing in help specifically on a Saturday ... view moreto do this and if I could not make it to please call . I said I understand, I will absolutely call if I cannot make it. So yesterday 8/17 on our day off we get up early and drove from St. Clair to Mt Clemens to drop off my car and we are greeted by a gentlemen, who says can I help you (first bad sign) I said I have an appointment this morning to get my car detailed, I made it 2 weeks ago with the woman in your office. He said no one told him and that there power washer was broke!! Its been broke for 2 days. So here iam thinking, first why wasn`t I called ?? And second why not take it to a dam car wash and power wash it bring it back and finish the rest there?? I was offered nothing!! He said he would talk to the woman in the office. What a poor excuse for bad customer service!! It was obvious that people we`re working that day, he just was not going to do anything to honor my appointment. I will take my money elsewhere!!!

linda.y.messina / 8/19/2013