McPherson Auto Center / Ada, Michigan

Rating: ★★

Auto Repair & Service

Address: 1021 Bridge St NW, Ada

Postal code: 49504

Phone: (616) 458-2001

I read a lot of these poor reviews and noticed they were primarily for issues of timeliness with bigger problems. My issues were smaller and come down to trust and deception. Initially I came to Frank (owner) because my friend referred me. He offered me a price that couldn`t be matched anywhere else I checked. For about 2 years I continued visiting him. Eventually the prices were going higher and higher, and I just p... view moreaid because I trusted the guy. Well, after he charged me 250 dollars to replace a 5 dollar plastic part that took less then an hour I became suspicious. I did some research and say he charged me double for the part, that would be $10, plus an hour of labor which we will just say is $60. That would come out to $70 for the repair. I called him and confronted him and he admitted it. Frank told me that he would refund me the difference (he never did, when I called he always said they don`t have cash on hand). His excuse was that he didn`t double check his math. The number one thing I look for in a mechanic is trust. He took advantage of me and could possibly take advantage of you. I am being 100% honest when I tell you this truly did happen to me. Be cautious before you visit Mcphersons auto

JNG1989 / 2/2/2013

This guy is a joke.The owner has his friends and associates, whom have no certified mechanics license to perform the work on your car,I had a motor rebuild done in July 2012 and have been taking my truck back and forth every since. By end of August 2012, a blown head gasket. When they put in my motor, they scratched the paint off the front of my truck and he still hasn`t paid for it. I have had my rear wiper squirter... view more stolen off the back window, a running board clip broken off due to them jacking my truck under the running board. I just had my alternator stolen out of the shop, as he was performing the service on my blown head gasket. The excuses I can`t find good work right now. He is the only licensed mechanic, if that is true. My head gasket job took two weeks and my motor rebuild a month and three weeks. He has the nerve to mention the $200 I still owe on the engine rebuild while I have over $600 in damages and stolen parts off of my truck. This man and his shop is a joke. My truck ran better before they touched it, since his work, I have been doing nothing but reworking his damage and failures, on top of additional issues he created.

TawannaGordon / 10/17/2012

I have dealt with the owner of this auto center for many year,s. i live in holland and i will drive the distance for many reason,s. he has alway,s gave us a better rate than anyone else, just go get quote,s from other,s and you will see what i,m talking about. i have dealt with them on at least 6 automobile,s that we have owned. we have alway,s been treated fair, and he alway,s backed his work for us. i have many fri... view moreend,s who also go there even tho it is a distance to drive, we expect good service and he give,s it. thank-you MCPHERSON AUTO.

vicki.fletcher.94 / 10/11/2012

Frank/Joe/Chris have been working on my cars for almost 3 years. Never had an issue. One time they even went above and beyond to ensure I had my car back in time for a funeral that had happend unexspectedly. Honest cheep loyal guys! I give you all a thumbs up!!!

roughrider / 5/16/2012

Stay away from them. Took over two months for him to repair our transmission. Two times picked it up and didn`t even make it home. Third time it worked for a week. He won`t refund our money and won`t repair it either. This is definitely the worst garage I have ever dealt with in my life.

JimmyDahGeek / 1/15/2012

I had an engine rebuilt. HORRIBLE workmanship and it took 10 times longer than they said it would! Total rip off.

judynew / 3/9/2011

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