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Herb Chambers Porsche of Boston / Sherborn, Massachusetts

Rating: ★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 1172 Commonwealth Ave, Sherborn
Postal code: 2134
Phone: (617) 278-9300

Performance Lives Here!

In 1955, at the young age of 26, Richard Mastria Sr. became Taunton`s promising new Chevrolet dealer. Located on Rte 44 on the way to Seekonk, Mr. Mastria established himself as one the most outstanding dealers to serve the Taunton market. He represented Chevrolet for 27 years. During his time as a dealer, Mr. Mastria`s young son Rick spent endless hours shadowing his father, ultimately learning the business from the ground up. Impressed with Rick`s knowledge and leadership skills, General Motors awarded Rick his own dealership in 1981, a Buick franchise located in Raynham on Rte 104. Rick was just 27 years old. In 1987, Rick acquired a Pontiac and GMC Truck franchise to add to his Buick endeavor. Rick`s outstanding commitment to customer satisfaction led GM to award him with a Saturn franchise in 1992. Rick built a new building on Rte 44 in Raynham to house Saturn and later moved his Buick, Pontiac, GMC Truck store to another new facility next to Saturn. In 2004, Rick was presented with the opportunity to expand his business by moving into the import automobile market. In one year`s time, Rick, along with his valued management team and loyal customer base, opened a Subaru and then a Nissan franchise, both located on Rte 44. Most recently, Mr. Mastria opened a Suzuki franchise to meet the needs of a growing population of buyers who are concerned with fuel efficiency without sacrificing performance and safety. All of Mastria facilities are state-of-the-art and are committed to the highest level of customer satisfaction. Rick`s stores have been honored with distinguished awards such as the Saturn`s Summit Award, GM`s Best in Class award and Mark of Excellence status. Rick has now been a GM dealer for over 26 years and the Mastria family is proud to have served the Taunton/Raynham area for over 50 years.Our stores and employees are recognized throughout the automotive industry. We are constantly striving to reach the next level of customer satisfaction which has earned us highest honors with the manufacturers we represent. Every single department within the Mastria Auto Group has something to brag about.

Categories:
New Car Dealers, Used Car Dealers, Auto Repair & Service
Payment:
all major credit cards, debit, financing available, insurance
Neighborhoods:
Coolidge Corner
Open hours:
Mon - Thu 9:00 am - 9:00 pmFri - Sat 9:00 am - 6:00 pmSun 11:00 am - 5:00 pm
Brands:
Bmw, Porsche

Reviews:

Horrible Experience
Frank, whom they send everyone to who has a Porsche, gives poor estimates, plays word games, and flat out steals from you. My car had parts broken that worked fine when I took it in for a simple repair and I was asked to pay to rediagnose and fix those. My estimate was so far off but they pretended like the estimate I got was never given to the point where they got very aggressive with their words toward me and bas... view moreically called me crazy. The manager called to let me know to bring the car in for them to take care of but I am so uncomfortable now around those people and afraid of what they will hold my car ransom for I just can`t. Frank has no maturity in engaging in simple adult conversation but is more like a tantrum throwing 5 year old and has no knowledge of customer service. I won`t get into the details of how much I was harassed but just know it was an uncomfortable, scary, (and I`m sure illegal) scam they are running and if you look at the HUNDREDS of reviews online, you`ll see they get one...two stars TOPS out of five with so many horror stories I think it speaks for itself. They make so much money they just don`t care to go in and change things to have people leaving satisfied.
spw4ever / 1/26/2010

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