Car Connection / Rockland, Massachusetts

Rating: ★★

Used Car Dealers, Wholesale Used Car Dealers

Address: 160 Turnpike St, Rockland

Postal code: 2021

Phone: (781) 828-8289

Wholesale Used Car Dealers, Used Car Dealers

By appointment

This is the most annoying experience ever! The owner, refused to have any conversation on my concerns. Many issues such as picking up the car with NO gas in it, car dirty/dusty upon pick up day, squeaky brakes (even though they just put new ones in supposedly), owner making me believe that it was "easier" to just pay for new plates (even though it was not at all!) and most importantly- not following throu... view moregh on a free year warranty! According to the owner, the ad said "discounted 1 year warranty" although, clearly he needs to have someone edit his wording on their website. At first he ignored the question altogether, then when emailed/ questioned on it, he blamed it on another website not his own, Then when asked about it AGAIN- he said that it was a misunderstanding and I was wrong- hmm customer wrong, even though written in clear English on top?! Funny... He pointed out in the description at the bottom that he offered "a discounted one year warranty" and that the wording of "Come with a one year warranty" doesn`t mean that- obviously I misunderstood! I have never had so many annoying problems... Never again! It`s unfortunate because so far so good on the car. Obviously he knew he was wrong because he did give me some gas money after the 3rd complaint. Ahhh do NOT go there- even if it seems like a "deal". Good luck!

jessica.borges.7140 / 4/2/2013

Save your money and run as fast as you can!! These people do not stand behind the work or cars that they sell here. BUYER BEWARE< BE VERY AWARE!!!!

sheila.laceybeatty / 10/28/2012

What a deal! I just bought a Chevy Express van from this dealership. The car was mint and low miles. I got it at least $2k less than anywhere. They even threw in some freebies. I have already recommended a friend who also bought a van and is so happy. Sweet!

carsrule / 7/31/2011

The only place to shop or your next car! I recently purchased a Lexus from this dealership. First, they volunteered to have my mechanic inspect the vehicle for any problems (there were none!). Then when I came back they helped me arrange for financing through a local bank that gave be an unreal rate even though my credit is not that great. Before I took delivery of my Lexus, they registered it for me and then showed ... view moreme how to work some of the more complicated features of the car. The staff is friendly and honest and the facility is first rate. They even have a full time mechanic there. If you want great customer service and a place where everybody cares about you, this is it!

carchic / 4/31/2011

I would not recommend anyone to do business at Car Connection. I bought a used car from them and shortly thereafter it broke down. I bought the car after being told it was in perfect condition. David is untrustworthy and refused to repair the car, which was still under warranty. Id be wary of buying anything from Car Connection. He could have properly diagnosed the car and repaired the car for me, but I had to ta... view moreke it to another mechanic to have it repaired.

elbeth / 7/12/2008

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