Monro Muffler Brake & Service / East Walpole, Massachusetts

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems

Address: 1271 Dorchester Ave, East-Walpole

Postal code: 2122

Phone: (617) 436-3151

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Reviews:

GHETTO

Do not go to this place unless you?ˆ™ve got a lot of time to spare. I scheduled an appointment for a routine oil change and alignment for a Friday. An hour before my appointment, they?ˆ™d called to tell me they were too busy to fit me in, so I rescheduled to the following Monday for noon. When I got there, they told me again that they couldn?ˆ™t fit me in even though I had an appointment. ?ˆ?Things happen,?ˆ? was their answer.... view more After I complained about it, they said they would go ahead and fit me in and that it would be done by 2 since I had to teach a class at 2:30. I hung out at a nearby restaurant for 2 hours, went back, and discovered that they hadn?ˆ™t even brought my car in. Their response again was, ?ˆ?Things happen.?ˆ? I took my car elsewhere. If these people can?ˆ™t even keep their appointments straight, I don?ˆ™t think I can trust them with my car.

JamesSmith1234 / 3/6/2012

Not honest

This place used to be run by a good guy but when I went for a routine oil change, they called and told me I needed new brake pads. I was in a rush to go out of town, so they (my fault) convinced me over the phone to do it for safety (always a cheap trick!). Two hours longer than it was supposed to take, I called them and they said there were major, expensive issues on a total different part of the car! I flew dow... view moren there angry and they said the expensive stuff was a different car. They did still give me brake pads, which squeak all the time. I had someone else look at them and apparently they work but are cheap material (cost me $200!). Never again. Don`t go here.

mnscratch / 10/18/2011

over-priced, possibly dishonest

I went to Munroe`s to have the muffler replaced on my old civic today. I was quoted $365 for parts and labor. This seemed high to me, since a new muffler at Autozone for an old civic costs $40 (I realize that Autozone parts are bottom of the line, but the huge discrepancy struck me as odd). The Munroe`s quote did not itemize parts and labor, but I know it does not take more than one hour to install a rear muffler.... view more I asked for the car back, and drove down the street to Tech Auto repair. They quoted me $175 for parts and labor, and did a great job with top notch parts. I would not go back to Munroe again.

theophrastus / 7/28/2008