Pep Boys Auto Parts & Service / Accokeek, Maryland

Rating: ★

20 years in Business

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers

Address: 1641 Wigglesworth Way, Accokeek

Postal code: 22191

Phone: (703) 494-4400

Pep Boys Does Everything For Less

Pep Boys retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Categories:

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers, Automobile Inspection Stations & Services, Automobile Diagnostic Service

Payment:

amex, discover, master card, visa, cash, check, diners club, travelers checks

Services/Product offered:

Brake Service
Brakes
Cars
Chassis
Clutches
Engine Service
Engines
Exhaust
Exhaust Service
Exhausts
Front End & Steering
Radiators
SUVs
Shocks
Steering
Struts
Suspension
Suv
Tires
Transmission Service
Transmissions
Trucks
Wheels

Open hours:

Mon - Fri 8:00 am - 9:00 pmSat 8:00 am - 8:00 pmSun 9:00 am - 6:00 pm

Brands:

BF Goodrich, Bosch, Bridgestone, Carlisle, Castrol, Continental, Cooper, Cooper Tires, Falken, Firestone, Hankook, Michelin, Monroe, Pennzoil, Pirelli, Uniroyal, Valvoline

Reviews:

Earlier this year I went in to...

Earlier this year I went in to have my rear rotors and brake pads replaced on my vehicle. I sat there for 6 hours waiting for my vehicle to be finished. Meanwhile, another customer was yelling and telling them how sorry the shop was. Finally, I got my car back. The brakes were still squeaking, if not more than before bringing my car in, and about a week later I noticed the rotors were completely rusted. I took my car... view more back, dropped it off because I wasn`t about to sit there for another 6 hours. Before I left the manager sarcastically said "It is normal for rust to form on the rotors after it`s been driven." Really? A brand new rotor covered in rust after one week of use??? I don`t think so. I may be female, but I`m not f****** retarded. They told me that my vehicle should be finished within a few hours and they would call. THEY NEVER CALLED! I ended up going up after they closed and taking my car from the parking lot. They had taken it into the garage, but nothing was changed or fixed. Now, about 8 or 9 months later I`m paying for new brake pads and rotors. So I was charged about $500 for work that probably wasn`t even done on my vehicle, and now I`m having to spend another few hundred dollars on the same sh** less than a year later, when I shouldn`t have to. I also filed a complaint with their headquarters and nothing happened.

Sam2011 / 9/28/2011