Cruz`n Quick Lube / Brighton, Michigan

Rating: ★★★

Auto Repair & Service, Auto Oil & Lube

Address: 2861 E Grand River Ave, Brighton

Postal code: 48843

Phone: (866) 595-6470

If We Don`t Have It, We Know Where To Find It!

Joe`s Auto Parts specializes in helping the consumer save money.? This shop offers a complete line of foreign and domestic parts, at lower prices.? Joe`s have an inventory of over 350,000 parts in house.? The fully trained staff is available and ready to help order, or finds parts that are not readily available. This is one of the few auto stores in the area with speedy delivery service.

Reviews:

Do not give your business to this place! Terrible customer service! 0 STARS

I received a coupon in the mail for $2 off a regular oil change, which made this the most affordable place to get one done. I stopped in this afternoon and was quickly brought in. I spoke with one of the technicians who took my coupon and told me that since I needed a little better grade of oil in my car (which I already knew), it would cost $3 over the discounted price. I agreed to this price, and they started ch... view moreanging the oil. The owner came over to have me fill out some paperwork, and quickly told me that the higher grade oil I needed was actually going to run me $50, and once I told him I`d been guaranteed a price of $21 and would have to find another place of business...he said "well we`ve already drained your oil, the best I can do is $50". I tried my best to keep my cool and tell him that I as the customer was guaranteed a certain rate by a technician when the oil was drained--and it was not MY fault that he`d decided on a higher price for the service after...so the "best" he would give me is $5 off, leaving me at $45, over twice what I was guaranteed at the beginning. He then proceeded to tell me his sob story about how expensive the oil was, and offered to give me the empty can to take to the other shops to see if they could have offered me a lesser price, which I have since spoken to several shops who quoted me at MUCH less for this service/oil grade. I`m all for supporting small business, but I cannot recommend the services of these unprofessional jerks. Please save your money and go elsewhere!

iceblue413 / 4/13/2011

Great service. By far the best...

Great service. By far the best oil change shop. Very friendly and clear with what needs to be done to your car. I recommend it to everyone.

sylvia88 / 12/24/2010

Outstanding Customer Service

The crew has amazing customer service and do a great job. It`s a little out of my way to stop in but it`s the best oil change experience ever and so I make the effort.

sarahkeller / 10/17/2007