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Springdale Automotive Center Three / Buechel, Kentucky

Rating: ★★
Auto Repair & Service, Automobile Parts & Supplies, Automobile Accessories
Address: 13212 W Highway 42, Buechel
Postal code: 40059
Phone: (502) 228-7705

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

The nightmare continues
My first review is belo. I left out that went back to Springdale and they agreed that the alternator they recently installed was a lemon. They installed a new alternator for free.To my surprise they were not going to charge me for their incompetence.

Two years and 50 weeks after Springdale Automotive replaced my alternator for the second time in less than a month, my car died. I Did not go to Springdale, inst... view moreead I went to Pep Boys. They told me my alternator was dead. I Called Springdale because there was a three year warranty on my alternator. They said my warranty expired because it dates back to when my first alternator was installed and not my second alternator which was currently installed in my car. What a crock!
Ashgat001 / 6/17/2011

Springdale Automotive resolved billing issue with satisfaction
On May 11th I took my car into Springdale Automotive in Prospect KY because my car would not start. They had made two repairs which did not fix the issue. I then took it to another repair shop that specializes in the type of car I had and they were able to repair the issue. I taked with Springdale Automotive and they agreed to reverse all charges for the repairs they made which did not resolve the starting issue.... view more I was very happy about this. Thank you so much. Most repair shops would have not done this for their customers.
kathyoros / 7/12/2009

3 complaints to business bureau in 36 months
(A week prior I got a diagnostic from other mechanic, car making slight noise because I needed new A/C Compressor. A/C Compressor attached to Alternator belt which attaches to alternator and to starter)
Car was starting perfectly fine before brought car in for a flat tire and car suspiciously would not start after mechanic was bringing it into the shop.
Left with an $800 bill, they said they fixed the suppo... view moresed problem (Starter) and the car broke down a mile down the road.
Brought car back they said they fixed the supposed problem (Alternator) left with a $600 bill and they said I needed a new A/C Compressor. The car broke down a mile down the road.
Took the car to another mechanic, thought I had needless repairs done and was told the A/C Compressor was the source of the problem in the first place.
Did not appreciate the service.
Complained to business bureau, Springdale did not take admit responsibility for mistake of misdiagnosing car the first time. Springdale did not do anything in result of complaint except make excuses; I did not have evidence to prove other wise.
ashgat001 / 3/21/2007

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