Performance Collision Ctr / Zionsville, Indiana

Rating: ★★★

New Car Dealers, Automobile Body Repairing & Painting, Automobile Parts & Supplies

Address: 10710 Nottingham Way, Zionsville

Postal code: 46077

Phone: (317) 733-2758

Automobile Body Repairing & Painting, Automobile Parts & Supplies, New Car Dealers, Auto Body Parts

Hours Monday: 7:30am-6:00pm Tuesday: 7:30am-6:00pm Wednesday: 7:30am-6:00pm Thursday: 7:30am-6:00pm Friday: 7:30am-6:00pm Saturday: Closed Sunday: Closed

Ford

The best way to say this is if you want outstanding work done this is the place to go to ! Very professional as-well as timely

donna26 / 11/2/2011

I had my car repaired after it was damaged when I hit a deer. Matt was my repairman, and I must say, he did an amazing job! You couldn`t even tell by the time he was done.

ElStupido / 10/27/2011

I had my 07 BMW repair at Performance Collision Center in Oct 11. This is the best shop!!! I am a single woman and Joe was the best!! He walked me through the repair process so that I could understand what was going on! The office staff was very friendly! And the most important thing was my car looks GREAT!! I can`t even tell where the damage was!! Thanks for everything!!!!

49ERS Fan / 10/20/2011

I took my BMW to Performance Collision after it was in a minor wreck (they`re supposed to be the top collision place for German made cars here in Indy). Not only did they fail to follow-up with me (I had to call them three times before someone called me back), but it took them a month to fix the car. After I finally got it back, I was on the highway headed out of town and noticed smoke coming out the back of the car.... view more I pulled into a gas station and there was transmission fluid flowing out the bottom of my car. I had to have it towed back to Indianapolis and my repair shop discovered my transmission housing had been cut. They also discovered that one of the support rods in the suspension was bent from the wreck and never fixed. So now I have a BMW with a messed up transmission and a bent rod. My insurance company says it wasn`t Performance`s fault, but they don`t know how the transmission and rod were damaged. All I`m saying is that Performance was the ONLY company to touch my car and there weren`t any transmission issues before I took it in. Fortunately, my insurance company is paying for the repairs. Take this review as you may, but it really seems like something fishy happened and no one wants to own up to it. I know this could be a one in a million thing, but for anyone reading this - please think twice before taking your car to these folks. Their customer service is terrible and I don`t think they`re as top quality as they claim to be.

smindy99 / 9/6/2011

New to the area. Dreyer and Reinbold recommended this shop. I was amazed by the facility. They are definitely high tech. Excellent body work, excellent customer service. I really like their texting updates.

IUsucks1976 / 4/29/2011

We have had work done on tow different occasions and the customer service and work was top notch. They work with you on any need that you have. Great group!!

Performance Collision Ctr / 4/29/2011

Best shop in the city. Hands down! Excellent quality and super nice people. Communication was excellent. Never had a better experience in a body shop. Shop was so nice it reminded me of a doctor`s office. Dropped off my Mercedes with front end damage. Honestly I didn`t think I would want my vehicle back but it came back looking better than it did before the accident. Damage was about $8K and I have never had ... view morea problem with it since. Definitely take your car to these guys if you are involved in an accident.

Nero33 / 4/8/2011

I had a pristine BMW 530i, at least until we were rear ended by a Navigator. PCC did a superb job bringing her back. They replaced parts with new ones and the final finish is better than I could have hoped for. I observed the process over the course of the repair. They took a bit of time, but I was happy with that knowing it was done right. Highly recommended for BMW/ new car owners. It always hurts to be in a wreck... view more, but these guys know what they`re doing in repairing, welding, and bringing a car back from the dead. I consider them "wizards" for all the complexity they address for safety and fully realizing the original structural integrity and fine finishing. A special thanks to the manager John, my rep Joe, and John who did the metal repair...... a great crew to help ease the pain. I was going to sell the car after this accident, but seeing the work in process my wife and I are confident in the car again, and keeping it! It just looks fantastic, and of course drives the same, like a BMW should.

330indy / 8/5/2010

Yes, you read the tile correctly, employee stole my golf clubs out of my BMW trunk, all caught on video according to manager Rich Pedigo. This occurred on 11/16/09. Mr. Pedigo said he would make me whole. He finally called back today (12/22/09) after weeks of no response to my calls to tell me he would not be paying me anything for my clubs, not even offering to give me free services (which any good manager or cus... view moretomer service rep would do), but to point out that their work authorization form somehow holds them faultless. Faultless for not screening employees? Faultless for not supervising employees? Mmmmmm... This too can be your experience if you choose Performance Collision Center. I lost money going to this place as my golf clubs were worth more than my repair bill. If you think about it, I paid them to steal my golf clubs! Also, it was amazing how their estimate for repairs to my car equaled to the exact penny what their final bill was to my insurance company. How often are estimates exact? It was exact because the insurance company cut me the check before they had completed service and Performance knew what I had received. So of course they billed me the estimated amount even when they did not do all the work they had estimated. Again, just another reason to stay clear from this place. I will be telling everyone I know. Not sure why Dreyer & Reinbold use these guys exclusively, perhaps Performance supplies them with nice golf clubs???

lucycooper / 12/24/2009

Dropped off Range Rover w/ significant hail damage June 9. Shop has currently set 8 dates the vehicle would be ready, and still has it. Guaranteed quality, but found hair and drip mark in fresh paint, didn`t repair all existing damage, damaged newly ordered parts, caused new damage--I`ll be lucky if my vehicle is drivable after I get it back. Empty promisers: John McCord, Rich Pedigo... I asked to speak with the own... view moreer, John Pearson, and couldn`t get a call from him--does he care how his business is being mismanaged and what they`re doing to their customers & vehicles???

April345 / 7/22/2009

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