B & D Automotive Service / Winona Lake, Indiana

Rating: ★

Auto Repair & Service, Automobile Body Repairing & Painting, Towing

Address: Winona-Lake

Phone: (260) 248-2403

Very nasty people! They have no customer service skills, they should go out of business. If you don`t want to be upset avoid theses people.

BettiVeronica / 12/20/2011

Our insurance company contacted B&D to pull our van out from mud. Our Insurance agent said we were covered for 15 feet from the road (our van was no more then 5 feet from the road) Bill came out, took care of things and seemed very nice. However about an hour later I received a hateful message from the owner Bob, saying that we refused payment and that we owed $25 more than what our insurance covers. I returned his c... view moreall and told him what my insurance had told me. He said he had it on video where we refused to pay. I asked him if I could make an appointment with him to see the video because I know we did not refuse to pay. He would never set up an appointment. He asked me if he I thought he should believe me, a first time customer over a long time employee. I just told him that we never refused payment and if he had it on video I would most likely like to see the video. I told him that I would contact my inurance company to see what was going on which I did, and he said he would do the same and that he would be calling me back. I called my insurance company they in turn called him to straigten this out while I was on the phone. About an hour later, he called and left another rude message on my machine saying it wasn`t his falut, but I did not owe anything. NO APOLOGY from him. If you want customer service DO NOT USE THIS COMPANY!!!!

ccarrie / 3/27/2007

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 500 N Shadeland Ave, Wanamaker

Phone: (317) 352-9361

Auto Repair & Service, Auto Oil & Lube, Truck Service & Repair

Address: 7335 S 300 W, Pendleton

Phone: (765) 778-3194

Automobile Parts & Supplies, Automobile Accessories, Battery Supplies

Address: 1212 W Main St, Thorntown

Phone: (765) 482-1180

Automobile Body Repairing & Painting, Truck Body Repair & Painting

Address: 5515 Industrial Rd, Churubusco

Phone: (260) 482-7775

New Car Dealers, Automobile Parts & Supplies, Automobile Accessories

Address: 5500 N Keystone Ave, Castleton

Phone: (317) 251-1441

New Car Dealers, Used Car Dealers

Address: 245 N Hubbards Ln, Speed

Phone: (502) 896-3387