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North American Muffler / Oakville, Indiana

Rating: ★
17 years in Business
Automobile Parts & Supplies, Mufflers & Exhaust Systems
Address: 1720 Broad St, Oakville
Postal code: 47362
Phone: (765) 521-2044

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Mufflers & Exhaust Systems, Automobile Parts & Supplies
Open hours:
No info


I have tried on several occasions to get a new exhaust put on my SUV. The first time, I went to the shop where I saw 4 people standing around talking. I asked for a quote & one of the employees gave me a price and told me that it would take less than an hour. I asked him if he could do the job and he told me that he was busy and the shop was going to be closing in an hour and a half. The next time I called to ask if ... view morethe job could be done on that day and was told that they were too busy. This happened a couple more times. The last time I called was a Saturday morning. I told the man on the phone about all the times that I had tried to get my exhaust replaced at North American Muffler. He told me that they were very busy and I would just have to keep trying because they are the only muffler shop in New Castle. I called a few friends and found out that there is another place in New Castle to get my exhaust replaced. I contacted that person and he was able to get me in immediately. He was much more respectful than the employees at North American and he charged me $35 less than what North American quoted me. I guess because they think they are the only muffler place in town, they can stand around, disrespect customers and work only when they feel like it. Maybe they will be more professional when they figure out that they do have competition and the competition is MUCH better than North American. Looks like they employees will have a lot more time to stand around shooting the bull!
zabrinafr / 9/15/2013

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