Firestone Complete Auto Care / Cicero, Indiana

Rating: ★

Auto Repair & Service, Tire Dealers

Address: 6020 E 82nd St, Cicero

Postal code: 46250

The actual service of putting 2 new tires on and balance them turned out fine. I scheduled an appointment to drop off my car at 2. Dropped off in a timely manner. Asked for the pickup time. (2 hours). Came back at 3 hours. Not done. At 3.75 hours it was time to check the alignment for another 5-10 minutes. I refused the service and asked for my car back. (I previously bought the lifetime alignment) I got my car ba... view moreck at 5:45. No apology. If you use them, don`t wait on it. Obviously they are just trying to get your car in their garage. I will not go back.

SeanMims / 1/4/2013

I took my car here for a routine oil change. I was told after their inspection that I also needed tires and front brake pads. I thought their price for tires was high, so I had my oil changed and took my car to another shop for the tires and brakes. The other shop replaced my tires, but said that I do NOT need brakes, they were in fact at 45%, which is still perfectly fine. What I discovered about this Firestone is t... view morehat the mechanics work on commission as opposed to being paid hourly. Perhaps that is why they wanted to cheat me. I highly recommend staying away from this establishment and find a smaller company that cares about their reputation.

bay4777 / 12/21/2008

Used Car Dealers

Address: 2515 Scotswolde Dr, Arcola

Phone: (260) 483-4999

Auto Repair & Service

Address: 62 E 159th St, Dyer

Phone: (708) 596-4549

New Car Dealers

Address: Brimfield

Phone: (309) 673-2345

Used Car Dealers

Address: 1231 W Troy Ave, Indianapolis

Phone: (317) 787-2886

Automobile Parts & Supplies, Automobile Accessories, Battery Supplies

Address: 100 S Post Rd, Ingalls

Phone: (866) 595-6470

Auto Repair & Service, Automobile Electric Service

Address: 619 E Fairchild St, Marshfield

Phone: (217) 443-3014