Midas Auto Service Experts / Waimanalo, Hawaii

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 3051 Waialae Ave, Waimanalo

Postal code: 96816

Phone: (808) 735-3527

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

AVOID THIS PLACE LIKE THE PLAGUE!!!

THE MANAGER, KYLE, called me (the customer) an A**HOLE!!! This is AFTER waiting 2 hours for an oil change!! I couldn`t believe that A MANAGER could be belligerent, so I called the General Manager! Here`s my story: I had already been waiting an hour, when I started to notice other customers coming in AFTER me, and then leaving. When I asked them if they had an appointment, they told me NO!! So when I went inside to... view more find out what the hold-up was & also confront them, they blatantly lied to my face & said, ""Oh, they had an appointment!"" I, then, asked to speak with the manager, KYLE, and was appalled to find out that they NOT ONLY rifled through my car because they knew my employer information, but KYLE backed up the lie & then called me (the paying customer) an ""A**HOLE!!"" After reading all the reviews on the internet, it boggles my mind that this place gets any rating at all!! They don`t even deserve the 1&1/2 star rating!! (NOTE: I had to check 1 Star in order to post this review!) HOW CAN THEY CONTINUE TO DO BUSINESS THIS WAY??!! With a name like ""Midas,"" you would think you`d get decent service, but NOT HERE!! AVOID THIS PLACE LIKE THE PLAGUE!! I am going to report them to the Better Business Bureau, and will negatively blog them ALL over the internet!! ABSOLUTELY NO ONE DESERVES TREATMENT LIKE THAT!!!

boblindsey / 8/19/2011

This place is sketch

I called these guys to price check a specifc set of bridgestone tires. They told me the price and they have the tires in stock but to come the following day as they were at the warehouse. The next day the call me up and say the tires came in from the warehouse and to come on down. I get there and they say here are your tires... it was a completely different set of generic tires -- not even bridgestones.
I was... view more like wtf... and they were like these are the ones your ordered. I asked them what happend to my bridgestones? The same guy I talked to on the phone said ""we don`t carry those"". WTF, why didn`t they tell me that on the phone? This place is sketch, I strongly recommend you find an alternate tire place as this place will definitely try to stick it to you.

25lbs / 11/3/2009