Big 10 Tires / Vinings, Georgia

Rating: ★

Automobile Parts & Supplies, Tire Dealers, Brake Repair

Address: 2045 Macland Crossing Cir SW, Vinings

Postal code: 30008

Phone: (770) 794-3265

Dishonest, Misleading & Inconsistant. I bought a set of Michelin tires with the road hazard warranty At the Macland Road location, I was told by Paul that the road hazard policy was no longer in effect since Pep Boys bought Big 10 Tires. I attempted to have my tires rotated and balanced and Paul said it would be 20-30 minutes. I went next door and waited one hour and came back only to have John state with an attitud... view moree he would not even rotate the tires anymore since they are somewhat worn. Pefect example of one manager contradicting another. As a customer I have witnessed this location simply rotating customer`s tires without rebalancing them. I have caught them failing to do so on my vehicle several times. I now understand why Paul always wants you to drop your wehicle off for 2-3 hours. This location will always make you wait much longer for warranty work while taking new customers ahead of you. I contacted Tisha at the corporate office and no one has called me back to even address my complaint.

Jeff4 / 11/17/2011

New Car Dealers, Used Car Dealers, Used Truck Dealers

Address: 320 E Oglethorpe Blvd, Baconton

Phone: (229) 436-0023

Used Car Dealers, Car Wash, Automobile Detailing

Address: 10425 Alpharetta St, Milton

Phone: (770) 552-7272

Automobile Parts & Supplies, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Used & Rebuilt Auto Parts

Address: Marietta

Phone: (770) 984-1214

Used Car Dealers

Address: 524 W Oglethorpe Blvd, Leesburg

Phone: (229) 405-2229

Auto Repair & Service, Towing, Automobile Salvage

Address: 299 Park St, Morven

Phone: (229) 548-5070

Auto Repair & Service, Automobile Parts & Supplies, Recreational Vehicles & Campers-Repair & Service

Address: 1230 Dawson Rd, Watkinsville

Phone: (706) 742-8914