Rick Case Hyundai / Tamarac, Florida

Rating: ★

10 years in Business

New Car Dealers, Used Car Dealers

Address: 3550 Weston Rd, Tamarac

Postal code: 33331

Phone: (954) 377-4100

Quality Automotive Parts, Service and Repairs.

We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Neighborhoods:

Park Of Commerce

Open hours:

Mon - Fri 7:30 am - 6:00 pmSat 8:00 am - 5:00 pmSun 11:00 am - 5:00 pm

Brands:

Hyundai

Amenities:

Authorized Equus Dealer

Extra phones:

(954) 515-0917

Reviews:

Incompetence and Poor Service

Not one time have I had decent service at the Rick Case Hyundai in Weston, Florida. One time I was waiting at the dealership to find out the status of my breaks and was left alone for four hours before I had to go up and inquire about my vehicle. It turns out they didn`t bother to ask me for authorization in checking my brakes and therefore i was not responsible for the charges. Most recently I took my car back beca... view moreuse the breaks were still squeaking and decided to drop it off at 9:30am. I called numerous times around twelve and could not get a hold of the service associate. I had told him earlier I needed my car by two. I arrive to pick up my car to find out they just discovered what was wrong with the vehicle after 5 HOURS! On top of that they had not fixed my visor that needed a quick five minute repair. I had to wait for that to be fixed when I arrived. I have given up on this dealership. After taking my car in two separate times for them to fix my dash that was popping out and failing to fix it correctly, I refuse to ask again. They even make it difficult to do a simple oil change. This in the most incompetent dealership I have ever visited and would prefer to drive out of my way to another dealer to fix my problems, hoping they will not have the same lousy service. I feel like it is a waste my time to take my car to this dealership, for everytime they have a hard time accomplishing anything.

aroberts / 12/32/2009