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State Wide Glass Inc / Pine Castle, Florida

Rating: ★★
Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc, Windshield Repair
Address: 201 W Donegan Ave, Pine-Castle
Postal code: 34741
Phone: (407) 933-1588

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.


Very unpleasant lady on the phone
I can only assume her name is LOU. If I could give minus stars I could fill this page. She is the most unprofessional person I`ve had to deal with over the phone the past few weeks. Trying to find another company that my work can use....just because of her. RUDE! RUDE ! RUDE!
KooK / 3/3/2011

Good Enough For Me
I`m on my way back to State Wide Glass because they take care of `business`. My wife and I thought Lou was engaging and knew her stuff for the non-professional, the do-it-yourselfer, like me. Her experience showed. Like I said, `Good enough for me to return`.
johnnybgood / 5/25/2010

They need a new person to answer the phones
The person that answers the phone "Lou" is extremely rude. She was short, fast and very rude when I would call for an update on the window delivery. First, she wouldn`t tell me when they were coming to measure the window opening. She kept saying they`ll be there in a couple of days. It took them 11 days to come out and measure. Then she said it would be installed in 2 weeks. So in 2 weeks I called her... view more and she said, oh yeah- the window came in but it was scratched so I have to wait another week. Wouldn`t you think I should of received a call telling me this instead of me calling her? From start to finish to took 1 month and 9 days for me to replace 1 window during the rainy season (not fun). It probably wouldn`t of been that bad of a wait if I didn`t have to deal with a very rude and unprofessional person with this company.
window.waiting1 / 10/8/2008

Very Rude Secretary
It tooks 11 days to come out and just measure after the lady ""Lou"" in the office keep saying in the next couple of days , each time I called. One time she even said, ""I told you they will be out there next week"" but she never said that to me. It took 39 days from when I signed the contract to come in, when she told me it would take 2 weeks. She was extremely rude and tried to make me feel stupid for even askin... view moreg for the window schedule. Like I didn`t even have a right to ask her this things. The installers were very nice and professional. But I hope this company gets rid of the rudest person I have ever dealt with from a business. Good Luck calling, hopefully you all with have another person then ""Lou"" when you call there.
74747474747474747474 / 10/7/2008

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