German Excellence Inc / Gotha, Florida

Rating: ★

Auto Repair & Service

Address: 1781 State Road 436, Gotha

Postal code: 32792

Phone: (407) 678-6789

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

BAD BUSINESS!!!!! Few Days ag...

BAD BUSINESS!!!!! Few Days ago i have found online the German Excellence store so i decided to call them about my leak one of the cylinder that open the top of my Clk. Talk to Rick and on the phone he told me that they would send the cylinder to a shop and rebuild it and put it back for no more then $300. After i drove 40 minutes to get there i left the car and he told me they would check it and called me. I got a p... view morehone call the day after ( for one day they didn`t touch the car...WASTED ) and told me that the Cylinder was Leaking ( REALLY?) but the price was $500 because he mistake reading the labor time. After i got a bit upset i told them to do it anyway. They told me would take 2/3 days. 4 days later got a call telling me that the cylinder couldn`t be rebuilt and the price for the new one was $1050. So i told them i didn`t want to spend that kind of money so i would go back and get the car. Rick and the Owner told me that i still had to pay $370 for the labor or they would leave my car completely disassembled. So after i blew up on them i had to go and look for a rebuilt cylinder online and bring it to them. 11 years in Orlando and own Mercedes for the last 15 years. This is the worse customer service and shop i ever been. BE CAREFUL !!!

andrea.carlycapps / 11/24/2012