Goodyear Auto Service Center / Navarre, Florida

Rating: ★

Auto Repair & Service

Address: 8460 Hwy 98 W, Navarre

Postal code: 32566

Phone: (850) 936-1200

Reviews:

Took my vehicle in to get a oil leak fixed, and before I left it I had the technician rack my vehicle and we both inspected the vehicle. I did not find any other leaks in the vehicle, and the technichian agreed. When my vehicle was ready to be picked up, I started the vehicle to make sure there was no leak. There was. I assumed it wasn`t fixed. I had the tech rack it back up, we found a leak in the transmission. What... view more are the odds! The tech said they don`t do tranny work, and referred me to a shop they refer tranny work to. I can`t believe I took it off their lot! With the suggestion from the tech not to let the tranny fluid get low and that its probably a seal and that it will probably seal back up. What can I say I was running late for other appointments. Without thinking I left with the vehicle and a new leak and a future problem. I called the store manager the next morning and explained to him what happened he referred me to the same tranny shop his tech referred me to. I was under the assumption again, that they would pay for this since they referred me. Because the tranny shop cannot confirm nor deny that goodyear did the damage, goodyear is denying to pay for the damage. Not only are they sticking me with the bill, but they were not concerned about me as a customer and my property because a week went by without a peep from the store until I decided to give them a call to find out what was going on. Watch out for there service, and if you don`t mind poor customer service, good luck!

M1m775 / 2/27/2013

Cars not ready when promised when dropped off - 3hr wait times if u wait in lobby

Don t trust Mike at the counter. Ask for Chuck the boss. Mike makes promises and doesn t honor them - nor does he call to say that my vehicle won t be ready today. I had to call them around closing to find out my truck wasn t serviced and the mechanic had already gone home. BTW: I had an appointment!!! Good mechanic - shoddy counter help. Go to Firetone. Tell them Pastor John sent ya!

qwintar / 8/27/2012