Pham Car Care Ctr / Chevy Chase, District of Columbia

Rating: ★★

Auto Repair & Service

Address: 3435 Washington Blvd, Chevy-Chase

Postal code: 22201

Phone: (703) 522-7755

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

not a good experience

Pham`s has had my car for two weeks now waiting for one part and i have not received one call during the entire process to update me on the delivery status. in fact, during one of the numerous days i called in because i was promised my car would be done several times already - i was berated for checking in so much. excuse me for caring about my personal transportation and for calling on the days i was told i could ex... view morepect my car. they just don`t seem to realize they are dealing with a large part of a person`s livelihood and don`t particularly seem like they`re going to care anytime soon. i can only talk about my experience, and the delay may be caused by the delivery service themselves, but they`re not doing anything to convince me they`re worth doing business with again. any garage can use an unreliable auto parts dealer, i`d rather go to one that will at least be honest or seem to care about it. i`ve never been moved to sign up to these rating sites before and this is the third one i`ve done today, it`s really upsetting. two weeks is just too long when it comes to your transportation not to find alternate ways to resolve the problem.

ifeelwaysaboutstuff / 6/8/2006