Cress Collision Service / Winterthur, Delaware

Rating: ★

Automobile Body Repairing & Painting, Used Car Dealers, Automobile Parts & Supplies

Address: 453 Old Airport Rd, Winterthur

Postal code: 19720

Phone: (302) 328-8863

Expert Technicians & Comprehensive Service. Find A Location Near You.

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

Poor customer service

I called cress seeking out an out part. After I explained what I was looking for the lady cut me off asked if I wanted a different part. I tried to explain what I needed but again she cut me off and told me " I can talk all I want" but she was not going to help me. I have never received such poor customer service from any salvage yard. I will never use them again for anything.

midyrvt / 8/21/2013

Couldn`t believe what I experienced

I picked up an exterior part for my family car. Brought it home...and it wasn`t a color match. When I returned the part to the shop, the folks there were visibly very unhappy with my return request. Comments made by staff in the shop were aggressive to say the least. Upon making the return, they were unable to refund funds to me. I was asked to return for my refund the following week. When I did finally ret... view moreurn to ask for my refund, again I was assulted with unwelcoming comments from the staff. They had the part...and tons of them, but I`ve never been treated that poorly as a customer.

6lettersandnumbers6 / 10/30/2009