Strong`s Alignment Svc / Vernon, Connecticut

Rating: ★

Auto Repair & Service, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing

Address: 195 Silver Ln, Vernon

Postal code: 6118

Phone: (866) 595-6470

Towin The Line Since 89

24 Hr. Towing and Recovery. Wreck Recovery Specialists. Transport Services with Lowbed and Landoll Equipment. Road Service. Rotator and H.D. Wrecker Crane Sevices.

Categories:

Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Repair & Service, Wheels-Aligning & Balancing

Open hours:

No info

Reviews:

Potential Customer Beware! ...

Potential Customer Beware! I`ve dealt with these people twice. Once about 12 years ago and then again this past week(2/14/2012). I figured, well, its been 12 years, let me give them another shot. Bad idea! Both times were equally terrible. I keep hearing good things about this place but I don`t understand why. The shop is grossly behind the curve as far as upkeep, technology(coming from a car guy) and most importa... view morently customer service! They hardly speak to you nor want to hear from you, its like the "soup nazi" or something which is fine if they did good work, but they don`t! Both times they scratched my factory rims installing new tires. This most recent time the gouge went literally half way around the rim! It was cause by the wheel weight rotating around while balancing the tires. I went back down there the next day and Anthony didn`t want to hear it. I showed one of the other guys who cared less the gouge; he realized it was their fault and told me to call back next week to set up a time to try to resolve the issue. I`m thinking, Are you serious?? I`m here now!! Set me up!! However, they have my money and I got a gouge in my rim in return. I`ll be giving them a call Monday but I wont hold my breath. My recommendation? STAY AWAY!!!!!

JustBeingHonest / 2/17/2012