Pep Boys Auto Parts & Service / Milford, Connecticut

Rating: ★

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers

Address: 2301 Dixwell Ave, Milford

Postal code: 6514

Phone: (203) 281-4441

Pep Boys Does Everything For Less

Pep Boys retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Reviews:

Go elsewhere...terrible service!

Go elsewhere...terrible service! After bringing in our car for a standard and minor repair in a power steering hose, the next day our car was gushing power steering fluid. PepBoys wasted our time and money in trying to fix the issue, especially after telling they would pay for a car rental and then denying to do so. We even came in one morning at 7:45am and were told by the manager to wait until 8am when they opened;... view more this consisted of us standing infront of him for 10 minutes while he checked his email and smirked. PepBoys refused to listen to our situation. After researching the leak, the part it was leaking from (rack) rarely breaks in Honda Accords (2000) unless from: (1) air remained in the hose before connecting; (2) car accident or (3) Honda steering fluid was not used. When Bert the manager was asked if Honda fluid was used, we were told that "they were looking into it". Enough said. Overall, the situation was handled very poorly and the lack of management displayed by Bert at Hamden PepBoys was appalling. Moreover, the lack of respect for their customers is sad. Pay the extra money and go to the dealer, or find a well-trusted local mechanic. Hope this helps.

glennrichards / 11/6/2010

Are we being ripped off?

Every time I go here for one thing it turns into 5! I`m fixing my car elsewhere!

iSmirk / 4/6/2008