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Rose Muffler & Brake Service / Torrance, California

Rating: ★
Auto Repair & Service, Automobile Parts & Supplies, Brake Repair
Address: 3801 W Rosecrans Ave, Torrance
Postal code: 90250
Phone: (310) 644-5533


I went to this buisness becaus...
I went to this buisness because I have done buisness with them in the past. I learned that they had changed owners ,but I was there so I had them replace my cat converters. I learned that the # 1 cat was bad when I went to get my car smoged. . Rose mufflers quoted me $330.00 to replace it. He also offered me a deal of $600.00 if I replaced both cats stating that if 1 went bad the other wasnt far behind. This made se... view morense to me so I agreed. He insisted that I pay in advance which I did ,but upon returning the next day to pick up the car I realized that I had used the wrong card. I explained this to the owner and he said "No Problem" I will credit the one card and charge the correct card. It has now been 2 months and I finally got my credit card statements ,but he instead of charging me what he quoted me which was the $600.00, charged me $660.00 on both cards!!!!.. what an inconvieance! I had to go back down there several times, he didn`t know how to credit back the first $660.00 back to my card 1st of all, then he refused to credit my card the the $60.00, he swears that he never told me the above quote! He also does not have the equipment to reset the car computer after a converter is replaced!!!. why wasn`t i told about this to begin with??!! what do i know!, This guy is a nightmare. I would not recommend this place to anyone.
MIKEQ. / 11/20/2012

MIKEQ. / 11/19/2012

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