Transaction Transmission / Shadow Hills, California

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 10875 Tuxford St, Shadow-Hills

Postal code: 91352

Phone: (818) 504-6262

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Reviews:

STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE

My SUV had 170k miles on it. I live in Nevada. We were in California helping the folks move. When we got to CA is when the tranny went out. A relative recommended Transaction. We took my SUV there. They put in a rebuilt tranny for $1900.

It never shifted properly from 1st to 2nd, the RPMs got way too high before it would shift. Tranny started leaking within 1000 miles. They changed out the valve body to work w... view moreith heavy towing, which we do not do and they did it without our permission.

5000 miles later and 2nd and 4th gears are just gone. I limped it back to them to since it was still way under warranty and they `fixed it`. Well in the process of `fixing it`, they broke something in my cooling system and had the nerve to call me and say it would be $400 to fix what they broke. They said they were `doing me a favor` by attempting to fix a very small leak from this valve in the cooling system. My SUV was undrivable with this broken since the cooling system would not hold antifreeze. I had it towed to my friend`s house, who is a mechanic, who fixed it in 10 minutes with $20 worth of parts. And the RPMs are still too high before shifting from 1st to 2nd

3000 miles later I went back to Cali to visit a friend. When I got off the freeway 2nd and 4th gears are gone AGAIN!!!! I take it back to them and they `fix it` again.

This time it went 500 miles before 2nd and 4th gear went out. I now have to pay a COMPETENT transmission shop to fix it.

For $1900 I got 8500 miles. It always leaked and never shifted properly
when it did shift.

If I had lived in Cali I would have taken them to small claims court to get my money back.

Final note: the relative that recommended them never had any work done by them, but a friend of his did. The friend ended up taking his car back several times too and in the end he had to take it elsewhere.

SJRF / 7/2/2011

STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE

STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE My SUV had 170k miles on it. I live in Nevada. We were in California helping the folks move. When we got to CA is when the tranny went out. A relative recommended Transaction. We took my SUV there. They put in a rebuilt tranny for $1900. It never shifted properly from 1st to 2nd, the RPMs got way too high before it would shift. Tranny started leaking within 100... view more0 miles. They changed out the valve body to work with heavy towing, which we do not do and they did it without our permission. 5000 miles have passed and 2nd and 4th gears are just gone. I limped it back to them to since it was still way under warranty and they `fixed it`. Well in the process of `fixing it`, they broke something in my cooling system and had the nerve to call me and say it would be $400 to fix what they broke. They said they were `doing me a favor` by attempting to fix a very small leak from this valve in the cooling system. My SUV was undrivable with this broken since the cooling system would not hold antifreeze. I had it towed to my friend`s house, who is a mechanic, who fixed it in 10 minutes with $20 worth of parts. And the RPMs are still too high before shifting from 1st to 2nd 3000 miles later I went back to Cali to visit a friend. When I got off the freeway 2nd and 4th gears are gone AGAIN!!!! I take it back to them and they `fix it` again. This time it went 500 miles before 2nd and 4th gear went out. I now have to pay a COMPETENT transmission shop to fix it. For $1900 I got 8500 miles. It always leaked and never shifted properly when it did shift. Their business card says `Quality and Honesty`. I don`t think so. If I had lived in Cali I would have taken them to small claims court to get my money back. Final note. The relative that recommended them never dealt with them, a friend of his did. That friend had to take his car back several times too. He ended up having to take it elsewhere to get it to run properly.

meredrose / 3/26/2011