Akins Collision Center Inc / Alviso, California
Rating: ★
Automobile Body Repairing & Painting
Address: 530 Reed St, Alviso
Postal code: 95050
Phone: (408) 982-9200
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Reviews:
Akins poor repair and bad service
Akins does not care custome?s car. Their repair may cause you more damages. And they are not honest. If you love your car, never use this body shop.
I was very unhappy about the repair on my Honda CRV as they made a lot of scratches on it. When I showed them, Mike even claimed the scratches might already exist and the person who did walk around inspection might not catch the scratches (so many, and some are deep ... view moreand long. It is impossible that the person did not see it). I told him I had a copy of walk around inspection. Then, he called a technician who did the car came out, the technician admit he did it. They tried to wipe the scratches with some solvent. Some surface scratches are gone. Some are still there. Then they kept saying these are pre-existed. It is a totally lie. I wiped my car and took photos before sent to this body shop. I know every inch on my car. I requested a copy of walk around inspection. There were no scratches there.
They told me at 1:10pm that my car were targeted to be pick up at 5:30pm which is already dark and rush since rental car closed at 6pm. I told them I will not pick the car at dark and I only pick it up the car at day light so I can inspect my car. Then, at 1:53pm, I was told my car was ready to pick up. I suspect they knew the scratches they made, tried to let me pick up the car at dark so I could not see it.
It also suspected that they did not use plastic bag cover the car (although they charged in the work done and estimate) when painting. I see white paint dust everywhere in my car, front hood, side windows, window shield, etc. When my 94 Toyota was hited by somebody in 2000, it came out shine and looked brand new from a body shop in Vancouver, Washington, Not this case in Akins. Be aware this body shop.
I was very unhappy about the repair on my Honda CRV as they made a lot of scratches on it. When I showed them, Mike even claimed the scratches might already exist and the person who did walk around inspection might not catch the scratches (so many, and some are deep ... view moreand long. It is impossible that the person did not see it). I told him I had a copy of walk around inspection. Then, he called a technician who did the car came out, the technician admit he did it. They tried to wipe the scratches with some solvent. Some surface scratches are gone. Some are still there. Then they kept saying these are pre-existed. It is a totally lie. I wiped my car and took photos before sent to this body shop. I know every inch on my car. I requested a copy of walk around inspection. There were no scratches there.
They told me at 1:10pm that my car were targeted to be pick up at 5:30pm which is already dark and rush since rental car closed at 6pm. I told them I will not pick the car at dark and I only pick it up the car at day light so I can inspect my car. Then, at 1:53pm, I was told my car was ready to pick up. I suspect they knew the scratches they made, tried to let me pick up the car at dark so I could not see it.
It also suspected that they did not use plastic bag cover the car (although they charged in the work done and estimate) when painting. I see white paint dust everywhere in my car, front hood, side windows, window shield, etc. When my 94 Toyota was hited by somebody in 2000, it came out shine and looked brand new from a body shop in Vancouver, Washington, Not this case in Akins. Be aware this body shop.
julialll / 11/29/2007
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