Jiffy Lube / San Bernardino, California
Rating: ★
Auto Repair & Service, Wheels-Aligning & Balancing, Auto Oil & Lube
Address: 4567 Mills Cir, San-Bernardino
Postal code: 91764
Phone: (909) 941-7081
Where Quality Counts!
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.
Reviews:
Damaged My Car
Jiffy Lube employee drove my car onto the sidewalk!
When I first drove up to their service bay, the manager (Jimmy) asked an employee to read my mileage. The employee told him - it was a little over 3000 miles. Jimmy said, ""that`s impossible, it`s brand new"". Okay, if it was brand new and didn`t have 3000+ miles, why the f**k would I be there for an oil change?
The employees stood around gawking at ... view moremy car, pestering me with questions about it`s horsepower and how much it cost. Instead of getting to work, the employees were bickering over who would drive it out of the bay when it was finished.
I should have left at this point.
After they finished changing my oil, Winston drove my car from the service area as I stood outside watching him. What`s really messed up is that he knew I was watching him. No joke, Winston sped out of the bay and squealed wheels making a U-turn into the side parking lot. Turning into a parking space, he drove the front end of my car onto the sidewalk, less than ten feet from where I was standing. The front fascia/ground effects scraped the concrete. Winston opened the door with an Erkel-like facial expression and asked, ""Did I scratch it?"".
I wanted to snap his neck. I snatched the keys from his hand and stormed inside while Winston ducked into the service bay. No one stepped up to handle the situation. Instead, I was handed a cellphone to speak with the owner. No apologies. I had to struggle to get his contact information.
As I exited, Winston sarcastically called out, ""have a nice day"". The job market is loaded with hardworking applicants and Jiffy Lube hired this disrespectful piece of garbage.
The franchisee dodged my calls for a week so I contacted my insurance company and they pursued a claim. After a few months, I finally received a check from their insurance company to cover my deductible.
Stay away from Jiffy Lube on Mills Circle, their lack of respect starts at the top and trickles down to every worthless employee.
When I first drove up to their service bay, the manager (Jimmy) asked an employee to read my mileage. The employee told him - it was a little over 3000 miles. Jimmy said, ""that`s impossible, it`s brand new"". Okay, if it was brand new and didn`t have 3000+ miles, why the f**k would I be there for an oil change?
The employees stood around gawking at ... view moremy car, pestering me with questions about it`s horsepower and how much it cost. Instead of getting to work, the employees were bickering over who would drive it out of the bay when it was finished.
I should have left at this point.
After they finished changing my oil, Winston drove my car from the service area as I stood outside watching him. What`s really messed up is that he knew I was watching him. No joke, Winston sped out of the bay and squealed wheels making a U-turn into the side parking lot. Turning into a parking space, he drove the front end of my car onto the sidewalk, less than ten feet from where I was standing. The front fascia/ground effects scraped the concrete. Winston opened the door with an Erkel-like facial expression and asked, ""Did I scratch it?"".
I wanted to snap his neck. I snatched the keys from his hand and stormed inside while Winston ducked into the service bay. No one stepped up to handle the situation. Instead, I was handed a cellphone to speak with the owner. No apologies. I had to struggle to get his contact information.
As I exited, Winston sarcastically called out, ""have a nice day"". The job market is loaded with hardworking applicants and Jiffy Lube hired this disrespectful piece of garbage.
The franchisee dodged my calls for a week so I contacted my insurance company and they pursued a claim. After a few months, I finally received a check from their insurance company to cover my deductible.
Stay away from Jiffy Lube on Mills Circle, their lack of respect starts at the top and trickles down to every worthless employee.
DucksFan / 2/24/2011
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