Salinas Toyota Scion / Marina, California

Rating: ★★★★

48 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 700 Auto Center Cir, Marina

Postal code: 93907

Phone: (831) 444-0700

We Make It Easy

Salinas Auto Mall(Hwy 101-Exit Boronda)

Categories:

New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories, New Truck Dealers

Payment:

discover, master card, visa

Services/Product offered:

Toyota New and Used Cars-Scion New and Used Cars-Repair and Service-Automobile Parts.

Open hours:

Monday - Friday 7:30 AM - 6:00 PM Saturday 9:00 AM - 4:00 PM Sunday Closed

Brands:

TOYOTASCION

Amenities:

Sales, Parts, Service

Extra phones:

From Monterey: (831) 647-8000

Languages:

English

Reviews:

"You asked for it, you got it!...

"You asked for it, you got it!" The old Toyota jingle held true for me at Salinas Toyota. After a month of searching, I found The Car in their used inventory. Test drove it, liked it, and went into "the box" for some old-school, hard-sale negotiating. After securing my own financing a few days later, which made the deal a lot simpler, I was able to negotiate what I felt was a very fair price, ... view moreand more importantly one I could afford, over the phone. (I experienced much less pressure negotiating over the phone, though I did have to "walk away" again.) The real test of their mettle came two days after I picked the car up, when, on my first trip out in it, in city driving, with my little ones in the back, three warning lights came on simultaneously and the car started acting funny. I took it back to Salinas Toyota for service, and it turned out to be just a bad ignition coil, a $200 repair. Nevertheless, I was extremely chagrined at having to have my brand new-to-me car repaired so soon. I spoke with the customer service rep, my salesperson, and the general manager for sales, all of whom assured me there was no way they could have known this was going out, and I should have bought the extended warranty. However, the GM said he`d speak with the owners on Monday, and on Monday I got a call from him saying they`d refund my service bill. A company which stands behind its product, not because they`re obligated but because it`s the right thing to do, is one I can get behind. Salinas Toyota gave me what I wanted and needed, and went the extra mile for me, because I asked for it. I will be returning to their service department (which was good and efficient, if a bit disorganized) and I will look there first next time I`m in the market for a Toyota.

Rav4owner / 8/16/2011