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Desert Toyota Scion / Oro Valley, Arizona

Rating: ★★★★
29 years in Business
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 7150 E 22nd St, Oro-Valley
Postal code: 85710
Phone: (520) 296-8535

Expert Technicians & Comprehensive Service. Find A Location Near You.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Automobile Body Repairing & Painting, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Accessories, Automobile Detailing, Auto Body Parts
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Ward 2
Open hours:
Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed
Scion, Toyota, Yokohama


Clean and comfortable waiting room in the service area, beverages and snacks,TV, tables and chairs available, and clean restrooms. These all add up to an enjoyable wait.
Gail W. / 11/23/2013

Everyone was friendly and very pleasant to work with. We kept them at work quite late but everyone was still positive.
StanDarsh / 11/7/2013

Service Advisor exceeded my expectations and every thing went smoothly. It is very hard to improve the excellent care and service that I received. Service on the car was also excellent.
Teatree1 / 10/23/2013

It was my first service check up for my new car. The advisor explained everything that was to be done. The work was great.
no1dotr / 9/20/2013

There was a friendly greeting when I arrived. The environment was clean and friendly. It was quiet and there were people available. Erin assisted me and answered all of my questions. I was impressed that my car was washed when I picked it up.
nhough / 7/32/2013

Seems like the process changed and I only talked to 1 person to schedule my appointment. Was a better experience for me, I liked it!
tuffgurl89 / 7/25/2013

Terry Normoyle at Desert Toyota has always given us (when my husband was alive) and me the very best in considerate treatment! Service is always exceptional with great attention to maintainance.
oscarother / 7/5/2013

Exelente service on my Tundra. Serviceman is respectful and they do good work.
88888Bulls / 6/15/2013

I have never had such horrible service when buying a car in my life. BEWARE! Do NOT buy a used car from this business! I will break down my buying experience, and hope you take caution when dealing with these people. First off, during the sales process, they showed us a vehicle that had "just come in", found out later they had it for days. It was dirty inside, but we were solidly assured it would be profess... view moreionally detailed BEFORE we picked it up in 4 days. It was not. That actually took 2 weeks. Then they promised the passenger sliding door would be repaired, as well as a rip in upholstery, and the AC. We addressed these issues with salesman, sales manager, and finance, all assured us it would be fixed no problem. AFTER we signed all papers and the deal was done suddenly the cost of the repairs was too high and they did not want to do them. The used car manager, Tommy, was very rude when we called, even yelled at myself,, and my husband. Finally 7 weeks after the purchase, and our trade in was sold, they got the repairs done. In addition, they took 6 weeks to get our plate to us, and only gave us a 2 week temp, which expired, and wee had to MAKE them get us another (they are too cheap to pay the $8). They told us they were doing a safety inspection, and oil change, and held it for 3 days...for a safety inspection and oil? Yet, when it was returned the windshield fluid was EMPTY, brake fluid almost empty, and transmission fluid less than half. A major part of a safety inspection is topping off ALL fluids, which tells me it wasn`t done. In addition our oil light was on, and we came to find out they didn`t change it, only added oil! After they finally did the ac repair they promised, with much argument, the van started having throttle issues, and fuel injection. Mind you this van is only 4 years old. Now, in less than a week, the van is unsafe to drive. The dash warning lights are ALL lit up, thee speedometer and RPM gauges do not work, as well as gas gauge, the gear indicators are all lit, so you cannot tell which gear you are in, the airbag lights are on, and the bags will not engage in an accident, and it keeps wanting to stall, as well as spitting out thick, black exhaust that sticks to my driveway. I took the van to our long time mechanic and they informed me that it appears no safety inspection had been done at all, and the oil was not changed. So Precision lied about that. Finally we paid a LOT of money for a bumper to bumper warranty, and found out the company they use covers very little, putting the expenses on us. Buyers beware, do NOT buy from these crooks! Royal Kia was far better.
Serenitynchains / 4/11/2013

Serenitynchains / 4/10/2013

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